Tunkhannock Rehabilitation & Health Care Center
27 West Street, Tunkhannock, PA 18657 · Wyoming County · 52 certified beds · avg 47 residents/day · certified since Apr 8, 2025
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 16, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 16, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 20, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 20, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 20, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 20, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 16, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 1 | 1 | G ▲ |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.54 | 3.94 | 3.95 | bottom 45% in Pennsylvania; bottom 39% in the U.S. |
| Registered Nurse hours | 0.76 | 0.80 | 0.69 | top 37% in Pennsylvania; top 31% in the U.S. |
| Weekend total nurse staffing | 3.26 | 3.58 | 3.50 | bottom 46% in Pennsylvania; bottom 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.56 | 0.48 | top 40% in Pennsylvania; top 32% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 44.5 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.72, weekend 3.09. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Keefer, Susan | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/09/2025 |
| Kelly, Michael | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/09/2025 |
| Gresko, Michele | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Kammerer, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Kammerer, William | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Keefer, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Keefer, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 07/21/2022 |
| Kelly, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Kelly, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Kondash, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Kondash, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Rogers, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Rogers, Heather | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Senior Health Care Solutions | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Senior Health Care Solutions | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| The Fidelity Deposits & Discounts Bank | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Tunkhannock Rehabilitation & Health Care Center Operating Company LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/13/2022 |
| Zimmet Healthcare Services Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Zimmet, Marc | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Embassy of Tunkhannock | 0.2 mi | Tunkhannock, PA | ★☆☆☆☆ | 1/5 | SFF |
| Kadima Rehabilitation & Nursing at Lakeside | 13.7 mi | Dallas, PA | ★★☆☆☆ | 2/5 | |
| Abington Manor | 14.6 mi | Clarks Summit, PA | ★★★☆☆ | 2/5 | abuse |
| Meadows Nursing and Rehabilitation Center | 15.1 mi | Dallas, PA | ★★☆☆☆ | 2/5 | abuse |
| Highland Manor Rehabilitation and Nursing Center | 15.6 mi | Exeter, PA | ★★☆☆☆ | 2/5 | |
| Allied Services Skilled Nursing Center | 15.9 mi | Scranton, PA | ★★★☆☆ | 3/5 | |
| Allied Services Transitional Rehab Unit | 16.2 mi | Scranton, PA | ★★★★★ | 5/5 | |
| Oak Ridge Rehabilitation & Healthcare Center | 16.3 mi | Taylor, PA | ★☆☆☆☆ | 1/5 | abuse |
| Scranton Health Care Center | 17.3 mi | Scranton, PA | ★★★★☆ | 4/5 | |
| Gino J Merli Veterans Center | 17.6 mi | Scranton, PA | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 396151.