How to file a complaint about care →
No fines or payment denials in the published 3-year window.
27 West Street, Tunkhannock, PA 18657 (opens Google Maps) · Wyoming County · (570) 996-6777· 52 certified beds · avg 47 residents/day · certified since Apr 8, 2025 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Sep 16, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Nov 16, 2025 (Deficient, Provider has date of correction)
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 8, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Feb 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Feb 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Feb 20, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Sep 16, 2025 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 1 | 1 | G ▲ |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.54 | 3.94 | 3.95 | bottom 45% in Pennsylvania; bottom 39% in the U.S. |
| Registered Nurse hours | 0.76 | 0.80 | 0.69 | top 37% in Pennsylvania; top 31% in the U.S. |
| Weekend total nurse staffing | 3.26 | 3.58 | 3.50 | bottom 46% in Pennsylvania; bottom 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.56 | 0.48 | top 40% in Pennsylvania; top 32% in the U.S. |
| Total nursing staff turnover (%) | — | 44.5 | 45.8 | — |
| RN turnover (%) | — | 39.9 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.72, weekend 3.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Tunkhannock Rehabilitation & Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Keefer, Susan | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/09/2025 |
| Kelly, Michael | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/09/2025 |
| Gresko, Michele | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Kammerer, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Kammerer, William | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Keefer, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Keefer, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 07/21/2022 |
| Kelly, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Kelly, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Kondash, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Kondash, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Rogers, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Rogers, Heather | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Senior Health Care Solutions | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Senior Health Care Solutions | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| The Fidelity Deposits & Discounts Bank | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Tunkhannock Rehabilitation & Health Care Center Operating Company LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/13/2022 |
| Zimmet Healthcare Services Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Zimmet, Marc | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Embassy of Tunkhannock | 0.2 mi | Tunkhannock, PA | ★☆☆☆☆ | 1/5 | SFF |
| Kadima Rehabilitation & Nursing at Lakeside | 13.7 mi | Dallas, PA | ★★☆☆☆ | 2/5 | |
| Abington Manor | 14.6 mi | Clarks Summit, PA | ★★★☆☆ | 2/5 | abuse |
| Meadows Nursing and Rehabilitation Center | 15.1 mi | Dallas, PA | ★★☆☆☆ | 2/5 | abuse |
| Highland Manor Rehabilitation and Nursing Center | 15.7 mi | Exeter, PA | ★★☆☆☆ | 2/5 | |
| Allied Services Skilled Nursing Center | 15.9 mi | Scranton, PA | ★★★☆☆ | 3/5 | |
| Allied Services Transitional Rehab Unit | 16.2 mi | Scranton, PA | ★★★★★ | 5/5 | |
| Oak Ridge Rehabilitation & Healthcare Center | 16.3 mi | Taylor, PA | ★☆☆☆☆ | 1/5 | abuse |
| Scranton Health Care Center | 17.3 mi | Scranton, PA | ★★★★☆ | 4/5 | |
| Gino J Merli Veterans Center | 17.6 mi | Scranton, PA | ★★★★★ | 4/5 | |
| Green Ridge Care Center | 17.8 mi | Scranton, PA | ★★★★☆ | 4/5 | |
| Embassy of Scranton | 18.0 mi | Scranton, PA | ★☆☆☆☆ | 1/5 | SFF |
Facility data as of CMS processing date 2026-08-01. CCN 396151.
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