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Tunkhannock Rehabilitation & Health Care Center

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27 West Street, Tunkhannock, PA 18657 (opens Google Maps) · Wyoming County · (570) 996-6777· 52 certified beds · avg 47 residents/day · certified since Apr 8, 2025 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Abuse citation flag (CMS)

What the abuse flag means →

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

2/5
Health inspection rating (on-site)
inspected Feb 20, 2026
1
Serious findings on record
most recent Sep 16, 2025
$0
Fines, last 3 years
3.54
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Sep 16, 2025 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Nov 16, 2025 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600

  2. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

  3. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

View all 6 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 8, 2026D · Potential for more than minimal harm, isolatedThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Feb 20, 2026D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 20, 2026D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Feb 20, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Feb 20, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Sep 16, 2025▲ G · Actual harm, isolatedThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2025
All citations: 1
Serious citations (G–L): 1
2026
All citations: 5
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202511G ▲
202650D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.54
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 0.76
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.26
Pennsylvania average: 3.58
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.543.943.95bottom 45% in Pennsylvania; bottom 39% in the U.S.
Registered Nurse hours0.760.800.69top 37% in Pennsylvania; top 31% in the U.S.
Weekend total nurse staffing3.263.583.50bottom 46% in Pennsylvania; bottom 45% in the U.S.
Weekend RN hours (not acuity-adjusted)0.510.560.48top 40% in Pennsylvania; top 32% in the U.S.
Total nursing staff turnover (%)—44.545.8—
RN turnover (%)—39.942.9—

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.72, weekend 3.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Tunkhannock Rehabilitation & Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Keefer, SusanIndividualDirect Ownership InterestNOT APPLICABLE01/09/2025
Kelly, MichaelIndividualDirect Ownership InterestNOT APPLICABLE01/09/2025
Gresko, MicheleIndividualADP of the SNFNOT APPLICABLE03/01/2025
Kammerer, WilliamIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Kammerer, WilliamIndividualADP of the SNFNOT APPLICABLE03/01/2025
Keefer, SusanIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Keefer, SusanIndividualADP of the SNFNOT APPLICABLE07/21/2022
Kelly, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Kelly, MichaelIndividualADP of the SNFNOT APPLICABLE03/01/2025
Kondash, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Kondash, MichaelIndividualADP of the SNFNOT APPLICABLE03/01/2025
Rogers, HeatherIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Rogers, HeatherIndividualADP of the SNFNOT APPLICABLE03/01/2025
Senior Health Care SolutionsOrganizationOperational/Managerial ControlNOT APPLICABLE03/01/2025
Senior Health Care SolutionsOrganizationADP of the SNFNOT APPLICABLE03/01/2025
The Fidelity Deposits & Discounts BankOrganizationADP of the SNFNOT APPLICABLE03/01/2025
Tunkhannock Rehabilitation & Health Care Center Operating Company LLCOrganizationADP of the SNFNOT APPLICABLE09/13/2022
Zimmet Healthcare Services Group LLCOrganizationADP of the SNFNOT APPLICABLE03/01/2025
Zimmet, MarcIndividualADP of the SNFNOT APPLICABLE03/01/2025

All 19 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Pennsylvania midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 21 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Embassy of Tunkhannock0.2 miTunkhannock, PA★☆☆☆☆1/5SFF
Kadima Rehabilitation & Nursing at Lakeside13.7 miDallas, PA★★☆☆☆2/5
Abington Manor14.6 miClarks Summit, PA★★★☆☆2/5abuse
Meadows Nursing and Rehabilitation Center15.1 miDallas, PA★★☆☆☆2/5abuse
Highland Manor Rehabilitation and Nursing Center15.7 miExeter, PA★★☆☆☆2/5
Allied Services Skilled Nursing Center15.9 miScranton, PA★★★☆☆3/5
Allied Services Transitional Rehab Unit16.2 miScranton, PA★★★★★5/5
Oak Ridge Rehabilitation & Healthcare Center16.3 miTaylor, PA★☆☆☆☆1/5abuse
Scranton Health Care Center17.3 miScranton, PA★★★★☆4/5
Gino J Merli Veterans Center17.6 miScranton, PA★★★★★4/5
Green Ridge Care Center17.8 miScranton, PA★★★★☆4/5
Embassy of Scranton18.0 miScranton, PA★☆☆☆☆1/5SFF

Compare this facility with the 3 closest →

All facilities in Tunkhannock →

Facility data as of CMS processing date 2026-08-01. CCN 396151.

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