Allied Services Skilled Nursing Center

Name: Allied Services Skilled Nursing Center
Address: 303 SMALLACOMBE DRIVE, Scranton, PA, 18501, US
Telephone: 5703481424

303 Smallacombe Drive, Scranton, PA 18501 · Lackawanna County · 327 certified beds · avg 289 residents/day · certified since Feb 15, 2001

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.87

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 1, 2026	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 1, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 1, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 1, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 1, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 1, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 1, 2026	D · Potential for harm, one-off	The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members.
Mar 11, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jul 18, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 18, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jul 18, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jul 18, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jul 18, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 20, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 20, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Sep 20, 2024	E · Potential for harm, repeated	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Sep 20, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 20, 2024	D · Potential for harm, one-off	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving.
Sep 20, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 20, 2024	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Sep 20, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 30, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Apr 30, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 7).

Year	Citations	Worst severity that year
2024	10	E
2025	5	D
2026	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.87	3.94	3.95	top 42% in Pennsylvania; top 45% in the U.S.
Registered Nurse hours	0.70	0.80	0.69	top 44% in Pennsylvania; top 36% in the U.S.
Weekend total nurse staffing	3.11	3.58	3.50	bottom 36% in Pennsylvania; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.56	0.48	bottom 33% in Pennsylvania; bottom 41% in the U.S.
Total nursing staff turnover (%)	33.0	44.5	45.8	top 21% in Pennsylvania; top 20% in the U.S.
RN turnover (%)	18.0	39.9	42.9	top 12% in Pennsylvania; top 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 0.74, weekend 3.27. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Allied Services Skilled Nursing Center	Organization	5% or Greater Direct Ownership Interest	100%	06/01/1994
Allied Health Care Services	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/1994
Allied Services Foundation	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/1994
Allied Services Skilled Nursing Center	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/1994
Avvisato, Michael	Individual	Corporate Officer	NOT APPLICABLE	01/01/2002
Avvisato, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2002
Boyle, Douglas	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Conaboy, William	Individual	Corporate Director	NOT APPLICABLE	01/01/2009
Conaboy, William	Individual	Corporate Officer	NOT APPLICABLE	01/01/2009
Conaboy, William	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2009
Cooney, James	Individual	W-2 Managing Employee	NOT APPLICABLE	09/01/2018
Denaples, Louis	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Franceski, Gerald	Individual	Corporate Director	NOT APPLICABLE	01/01/2011
Krogulski, Kenneth	Individual	Corporate Director	NOT APPLICABLE	01/01/2011
Melone, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Mueller, Christina	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Murray, Jill	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Scranton, William	Individual	Corporate Director	NOT APPLICABLE	01/01/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What training do new hires get before working with residents, and what ongoing training do all staff receive?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Allied Services Transitional Rehab Unit	0.2 mi	Scranton, PA	★★★★★	5/5
Green Ridge Care Center	1.9 mi	Scranton, PA	★★★★☆	4/5
Marywood Heights	2.3 mi	Scranton, PA	★★☆☆☆	2/5	abuse
Gino J Merli Veterans Center	2.5 mi	Scranton, PA	★★★★★	4/5
Embassy of Scranton	2.5 mi	Scranton, PA	★☆☆☆☆	1/5	SFF
Abington Manor	2.5 mi	Clarks Summit, PA	★★★☆☆	2/5	abuse
Elan Skilled Nursing and Rehab, a Jewish Senior Li	3.0 mi	Scranton, PA	★★☆☆☆	2/5
Dunmore Health Care Center	3.6 mi	Dunmore, PA	★★★☆☆	3/5
Linwood Nursing and Rehabilitation Center	3.9 mi	Scranton, PA	★☆☆☆☆	2/5	abuse
Scranton Health Care Center	4.5 mi	Scranton, PA	★★★★☆	4/5
Oak Ridge Rehabilitation & Healthcare Center	5.3 mi	Taylor, PA	★☆☆☆☆	1/5	abuse
Mid-Valley Health Care Center	5.4 mi	Peckville, PA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Scranton →

Facility data as of CMS processing date 2026-08-01. CCN 396074.

The Care File

Visit checklist — Allied Services Skilled Nursing Center

303 Smallacombe Drive, Scranton, PA 18501 · 5703481424

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What training do new hires get before working with residents, and what ongoing training do all staff receive?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 396074 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)