The Village
1203 North E Street, Indianola, IA 50125 · Warren County · 54 certified beds · avg 47 residents/day · certified since Oct 31, 1991 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: WESLEYLIFE (10 facilities, chain avg rating 3.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Nov 14, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Dec 11, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 2, 2025 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 14, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 14, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 14, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 2, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2024 | 3 | 1 | G ▲ |
| 2025 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.23 | 4.37 | 3.95 | top 12% in Iowa; top 10% in the U.S. |
| Registered Nurse hours | 1.18 | 0.85 | 0.69 | top 14% in Iowa; top 10% in the U.S. |
| Weekend total nurse staffing | 4.70 | 3.86 | 3.50 | top 9% in Iowa; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.45 | 0.51 | 0.48 | bottom 49% in Iowa; top 40% in the U.S. |
| Total nursing staff turnover (%) | 45.9 | 44.0 | 45.8 | bottom 41% in Iowa; bottom 47% in the U.S. |
| RN turnover (%) | 45.5 | 42.1 | 42.9 | bottom 43% in Iowa; bottom 43% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.10, RN 0.92, weekend 3.68. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Wesleylife | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/21/2010 |
| Albertson, Kermit | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Gilroy, Abbey | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Hoeksema, Nicole | Individual | Corporate Director | NOT APPLICABLE | 03/01/2021 |
| Kretzinger, Robert | Individual | Corporate Officer | NOT APPLICABLE | 11/11/1996 |
| Kretzinger, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/11/1996 |
| Lagree, Roger | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Rasmussen, Chad | Individual | Corporate Director | NOT APPLICABLE | 01/01/2011 |
| Ruch, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2003 |
| Stout, David | Individual | Corporate Director | NOT APPLICABLE | 01/01/2011 |
| Taylor, Christina | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Watson, Susan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2014 |
| Wesley Retirement Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/20/2009 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you prepare residents and families for discharge, and what support do you arrange for after they leave?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Good Samaritan - Indianola | 1.3 mi | Indianola, IA | ★☆☆☆☆ | 1/5 | |
| Westview of Indianola Care Center | 1.3 mi | Indianola, IA | ★★★★★ | 5/5 | |
| Norwalk Nursing and Rehabilitation Center | 8.9 mi | Norwalk, IA | ★★★☆☆ | 4/5 | |
| Accura Healthcare of Carlisle | 9.4 mi | Carlisle, IA | ★☆☆☆☆ | 1/5 | |
| Regency Care Center | 9.6 mi | Norwalk, IA | ★☆☆☆☆ | 1/5 | abuse |
| Greater Southside Health and Rehabilitation | 11.6 mi | Des Moines, IA | ★☆☆☆☆ | 1/5 | abuseSFF |
| Accura Healthcare of South Des Moines | 12.2 mi | Des Moines, IA | ★☆☆☆☆ | 1/5 | |
| Accura Healthcare of Pleasantville, LLC | 15.4 mi | Pleasantville, IA | ★☆☆☆☆ | 1/5 | |
| Wesley on Grand | 15.6 mi | Des Moines, IA | ★★★★★ | 5/5 | |
| Scottish Rite Park INC | 15.7 mi | Des Moines, IA | ★★★★★ | 3/5 | |
| Harmony West Des Moines | 15.8 mi | West Des Moines, IA | ★☆☆☆☆ | 1/5 | |
| University Park Nursing and Rehabilitation Center | 16.1 mi | Des Moines, IA | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 165167.