Iowa ›Indianola

The Village

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1203 North E Street, Indianola, IA 50125 (opens Google Maps) · Warren County · (515) 961-7458· 54 certified beds · avg 47 residents/day · certified since Oct 31, 1991 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: WESLEYLIFE (10 facilities, chain avg rating 3.8★)

4/5
Health inspection rating (on-site)
inspected Jan 15, 2026
1
Serious findings on record
most recent Nov 14, 2024
$0
Fines, last 3 years
5.23
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Nov 14, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Dec 11, 2024 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550

  2. G · Actual harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689

  3. E · Potential for more than minimal harm, pattern

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 7 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Dec 2, 2025E · Potential for more than minimal harm, patternThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Nov 14, 2024▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Nov 14, 2024E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Nov 14, 2024D · Potential for more than minimal harm, isolatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 2, 2023F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 2, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Nov 2, 2023D · Potential for more than minimal harm, isolatedThe facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · F-0660

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 1
2025
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202330F
202431G ▲
202510E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityIowa averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.23
Iowa average: 4.37
U.S. average: 3.95
Registered Nurse hours
This facility: 1.18
Iowa average: 0.85
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.70
Iowa average: 3.86
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityIowa avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.234.373.95top 12% in Iowa; top 10% in the U.S.
Registered Nurse hours1.180.850.69top 14% in Iowa; top 10% in the U.S.
Weekend total nurse staffing4.703.863.50top 9% in Iowa; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)0.450.510.48bottom 49% in Iowa; top 40% in the U.S.
Total nursing staff turnover (%)45.944.045.8bottom 41% in Iowa; bottom 47% in the U.S.
RN turnover (%)45.542.142.9bottom 43% in Iowa; bottom 43% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.10, RN 0.92, weekend 3.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.10 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Village. CMS inspection and staffing records do not tell us what this home will charge you.

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Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
WesleylifeOrganization5% or Greater Direct Ownership Interest100%09/21/2010
Albertson, KermitIndividualCorporate DirectorNOT APPLICABLE01/01/2018
Gilroy, AbbeyIndividualCorporate DirectorNOT APPLICABLE01/01/2016
Hoeksema, NicoleIndividualCorporate DirectorNOT APPLICABLE03/01/2021
Kretzinger, RobertIndividualCorporate OfficerNOT APPLICABLE11/11/1996
Kretzinger, RobertIndividualOperational/Managerial ControlNOT APPLICABLE11/11/1996
Lagree, RogerIndividualCorporate DirectorNOT APPLICABLE01/01/2015
Rasmussen, ChadIndividualCorporate DirectorNOT APPLICABLE01/01/2011
Ruch, RobertIndividualCorporate DirectorNOT APPLICABLE01/01/2003
Stout, DavidIndividualCorporate DirectorNOT APPLICABLE01/01/2011
Taylor, ChristinaIndividualCorporate DirectorNOT APPLICABLE01/01/2018
Watson, SusanIndividualCorporate DirectorNOT APPLICABLE01/01/2014
Wesley Retirement Services INCOrganizationOperational/Managerial ControlNOT APPLICABLE10/20/2009

All 13 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Wesleylife — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "How do you prepare residents and families for discharge, and what support do you arrange for after they leave?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 28 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Good Samaritan - Indianola1.3 miIndianola, IA★☆☆☆☆1/5
Westview of Indianola Care Center1.3 miIndianola, IA★★★★★5/5
Norwalk Nursing and Rehabilitation Center8.9 miNorwalk, IA★★★☆☆4/5
Accura Healthcare of Carlisle9.4 miCarlisle, IA★☆☆☆☆1/5
Regency Care Center9.6 miNorwalk, IA★☆☆☆☆1/5abuse
Greater Southside Health and Rehabilitation11.6 miDes Moines, IA★☆☆☆☆1/5abuseSFF
Accura Healthcare of South Des Moines12.2 miDes Moines, IA★☆☆☆☆1/5
Accura Healthcare of Pleasantville, LLC15.4 miPleasantville, IA★☆☆☆☆1/5
Wesley on Grand15.6 miDes Moines, IA★★★★★5/5
Scottish Rite Park INC15.7 miDes Moines, IA★★★★★3/5
Harmony West Des Moines15.8 miWest Des Moines, IA★☆☆☆☆1/5
University Park Nursing and Rehabilitation Center16.1 miDes Moines, IA★★★★☆3/5

Compare this facility with the 3 closest →

All facilities in Indianola →

Facility data as of CMS processing date 2026-08-01. CCN 165167.

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