IowaPella

The Cottages

1742 Main Street, Pella, IA 50219 · Marion County · 100 certified beds · avg 87 residents/day · certified since May 30, 2014

Part of chain: WESLEYLIFE (10 facilities, chain avg rating 3.8★)

1/5
Health inspection rating (on-site)
3
Serious findings on record
$52,060
Fines, last 3 years
4.77
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, repeated · Feb 24, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Feb 25, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jun 4, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 18, 2026 (Past Non-Compliance)

▲ Actual harm, one-off · Aug 25, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 25, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Jun 4, 2026▲ G · Actual harm, one-offThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 4, 2026D · Potential for harm, one-offThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Nov 25, 2025D · Potential for harm, one-offThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Nov 25, 2025D · Potential for harm, one-offThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 25, 2025▲ G · Actual harm, one-offThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 25, 2025D · Potential for harm, one-offThe facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Aug 25, 2025D · Potential for harm, one-offThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 25, 2025D · Potential for harm, one-offThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 25, 2025D · Potential for harm, one-offThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Aug 25, 2025D · Potential for harm, one-offThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 25, 2025D · Potential for harm, one-offThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 25, 2025D · Potential for harm, one-offThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 25, 2025D · Potential for harm, one-offThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Feb 24, 2025▲ K · Immediate jeopardy, repeatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 26, 2024D · Potential for harm, one-offThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 26, 2024D · Potential for harm, one-offThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 26, 2024D · Potential for harm, one-offThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 16, 2024D · Potential for harm, one-offThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jun 29, 2023E · Potential for harm, repeatedThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Jun 29, 2023D · Potential for harm, one-offThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 29, 2023D · Potential for harm, one-offThe facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jun 29, 2023D · Potential for harm, one-offThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jun 29, 2023D · Potential for harm, one-offThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 9).

YearCitationsSerious (G–L)Worst severity that year
202350E
202440D
2025122K ▲
202621G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

3 fines totaling $52,060.

DateTypeAmount / length
Jun 4, 2026Fine$12,006
Aug 25, 2025Fine$26,800
Feb 24, 2025Fine$13,254

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityIowa avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.774.373.95top 27% in Iowa; top 17% in the U.S.
Registered Nurse hours1.050.850.69top 24% in Iowa; top 14% in the U.S.
Weekend total nurse staffing4.443.863.50top 19% in Iowa; top 13% in the U.S.
Weekend RN hours (not acuity-adjusted)0.610.510.48top 25% in Iowa; top 22% in the U.S.
Total nursing staff turnover (%)50.044.045.8bottom 32% in Iowa; bottom 38% in the U.S.
RN turnover (%)57.142.142.9bottom 30% in Iowa; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.18, RN 0.92, weekend 3.89. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Hearthstone a Ministry of Wesleylife LLCOrganization5% or Greater Direct Ownership Interest09/25/2009
Wesley Retirement Services INCOrganization5% or Greater Indirect Ownership Interest100%09/25/2009
WesleylifeOrganization5% or Greater Direct Ownership Interest09/21/2010
Albertson, KermitIndividualCorporate DirectorNOT APPLICABLE01/01/2018
Gilroy, AbbeyIndividualCorporate DirectorNOT APPLICABLE01/01/2016
Hamilton, NancyIndividualW-2 Managing EmployeeNOT APPLICABLE12/07/2009
Hartsook, LondaIndividualOperational/Managerial ControlNOT APPLICABLE04/09/2012
Kretzinger, RobertIndividualCorporate OfficerNOT APPLICABLE09/25/2009
Lagree, RogerIndividualCorporate DirectorNOT APPLICABLE01/01/2015
Lorence, JoanneIndividualCorporate DirectorNOT APPLICABLE09/25/2009
Rasmussen, ChadIndividualCorporate DirectorNOT APPLICABLE01/01/2011
Ruch, RobertIndividualCorporate DirectorNOT APPLICABLE09/25/2009
Stout, DavidIndividualCorporate DirectorNOT APPLICABLE01/01/2011
Taylor, ChristinaIndividualCorporate DirectorNOT APPLICABLE01/01/2018
Watson, SusanIndividualCorporate DirectorNOT APPLICABLE01/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Accura Healthcare of Knoxville, LLC11.4 miKnoxville, IA★★☆☆☆2/5
West Ridge Specialty Care12.9 miKnoxville, IA★★★☆☆3/5
Oskaloosa Care Center15.5 miOskaloosa, IA★☆☆☆☆1/5
Crystal Heights Care Center15.9 miOskaloosa, IA★★☆☆☆2/5
Northern Mahaska Specialty Care16.0 miOskaloosa, IA★★☆☆☆2/5
Accura Healthcare of Pleasantville, LLC18.6 miPleasantville, IA★☆☆☆☆1/5
Traditions Memory Care of Newton19.5 miNewton, IA★★★☆☆4/5
Accura Healthcare of Newton East, LLC19.5 miNewton, IA★☆☆☆☆1/5
Valley Vista for Nursing and Rehabilitation19.9 miNewton, IA★★★☆☆2/5

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Facility data as of CMS processing date 2026-08-01. CCN 165607.