University Park Nursing and Rehabilitation Center
233 University Avenue, Des Moines, IA 50314 · Polk County · 91 certified beds · avg 75 residents/day · certified since May 1, 1996
Part of chain: CAMPBELL STREET SERVICES (22 facilities, chain avg rating 2.1★)
3/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.37
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 5, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| May 7, 2025 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint |
| May 7, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Mar 21, 2024 | E · Potential for harm, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Mar 21, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 21, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Nov 21, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Nov 21, 2023 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Nov 21, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 21, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Nov 21, 2023 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2024 | 3 | 0 | E |
| 2025 | 10 | 0 | E |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.37 | 4.37 | 3.95 | bottom 6% in Iowa; bottom 30% in the U.S. |
| Registered Nurse hours | 0.63 | 0.85 | 0.69 | bottom 26% in Iowa; top 45% in the U.S. |
| Weekend total nurse staffing | 3.03 | 3.86 | 3.50 | bottom 8% in Iowa; bottom 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.51 | 0.48 | bottom 44% in Iowa; top 43% in the U.S. |
| Total nursing staff turnover (%) | 97.5 | 44.0 | 45.8 | bottom 1% in Iowa; bottom 1% in the U.S. |
| RN turnover (%) | 90.9 | 42.1 | 42.9 | bottom 3% in Iowa; bottom 2% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.41, RN 0.64, weekend 3.07. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Chitai Investment, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/01/2020 |
| Curcio, Dominic | Individual | Indirect Ownership Interest | NOT APPLICABLE | 03/01/2020 |
| Holdco Goldfinch, LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/01/2020 |
| Holdco Tabletop, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/01/2020 |
| Investco Tabletop, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/01/2020 |
| Techcare Corp | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/01/2020 |
| Campbell Street Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2020 |
| Campbell Street Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/24/2025 |
| Chitai Investment, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2020 |
| Curcio, Dominic | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2020 |
| Dole, Isaac | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2020 |
| Dole, Isaac | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2020 |
| Holdco Goldfinch, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2020 |
| Holdco Tabletop, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2020 |
| Investco Tabletop, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2020 |
| Managerco Goldfinch, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2020 |
| Managerco Goldfinch, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/24/2025 |
| Managerco Tabletop, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2020 |
| Managerco Tabletop, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Miller, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rehabilitation Center of Des Moines | 0.6 mi | Des Moines, IA | ★★★☆☆ | 2/5 | |
| Azria Health Park Place | 1.3 mi | Des Moines, IA | ★☆☆☆☆ | 1/5 | SFF |
| Ramsey Village | 1.8 mi | Des Moines, IA | ★★☆☆☆ | 2/5 | |
| Trinity Center at Luther Park | 2.0 mi | Des Moines, IA | ★☆☆☆☆ | 1/5 | |
| Scottish Rite Park INC | 2.1 mi | Des Moines, IA | ★★★★★ | 3/5 | |
| Wesley on Grand | 2.5 mi | Des Moines, IA | ★★★★★ | 5/5 | |
| Valley View Village | 2.9 mi | Des Moines, IA | ★★★☆☆ | 2/5 | |
| Calvin Community | 3.1 mi | Des Moines, IA | ★★★★☆ | 3/5 | |
| Iowa Jewish Senior Life Center | 3.2 mi | Des Moines, IA | ★★☆☆☆ | 3/5 | |
| Accura Healthcare of South Des Moines | 4.4 mi | Des Moines, IA | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 165272.