201 Fortress Drive, White Rock, SC 29177 (opens Google Maps) · Richland County · (803) 732-3000· 152 certified beds · avg 129 residents/day · certified since Mar 1, 1974 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · May 14, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: May 15, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. F-0561
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 9, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Aug 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Sep 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Sep 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 4, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Sep 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| May 14, 2024 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Nov 3, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Nov 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 19, 2022 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Jul 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
Citations from standard inspections decreased between the last two inspection cycles (14 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | E |
| 2023 | 2 | 0 | E |
| 2024 | 15 | 1 | G ▲ |
| 2025 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
2 fines totaling $14,664.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Sep 4, 2024 | Fine | $6,152 |
| May 14, 2024 | Fine | $8,512 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.60 | 4.08 | 3.95 | top 20% in South Carolina; top 20% in the U.S. |
| Registered Nurse hours | 0.66 | 0.67 | 0.69 | top 33% in South Carolina; top 40% in the U.S. |
| Weekend total nurse staffing | 3.87 | 3.55 | 3.50 | top 24% in South Carolina; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.41 | 0.48 | top 32% in South Carolina; top 45% in the U.S. |
| Total nursing staff turnover (%) | 46.3 | 45.9 | 45.8 | bottom 47% in South Carolina; bottom 46% in the U.S. |
| RN turnover (%) | 40.9 | 42.1 | 42.9 | bottom 49% in South Carolina; top 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 0.59, weekend 3.45.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Heritage at Lowman Rehab and Healthcare. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lutheran Homes of SC, INC. | Organization | Direct Ownership Interest | NOT APPLICABLE | 09/23/1994 |
| Coleman, Charles | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Coleman, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2023 |
| Coleman, Charles | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2023 |
| Curana Health of South Carolina PC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2018 |
| Knowles, Amanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/17/2024 |
| Knowles, Amanda | Individual | ADP of the SNF | NOT APPLICABLE | 06/17/2024 |
| Lutheran Homes of SC, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 09/23/1994 |
| Milas, Monica | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2022 |
| Pharmacy Corporation of America | Organization | ADP of the SNF | NOT APPLICABLE | 10/31/2013 |
| Shepke, Frank | Individual | Corporate Officer | NOT APPLICABLE | 02/02/2015 |
| Shepke, Frank | Individual | ADP of the SNF | NOT APPLICABLE | 02/02/2015 |
| Spectrum Parent, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 08/19/2015 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| L.M.C.- Extended Care | 9.2 mi | Lexington, SC | ★★★☆☆ | 3/5 | |
| St Andrews Operator, LLC | 10.1 mi | Columbia, SC | ★☆☆☆☆ | 1/5 | |
| Retreat at Wellmore of Lexington | 10.4 mi | Lexington, SC | ★★★★☆ | 4/5 | |
| Presbyterian Home of South Carolina-Columbia | 11.5 mi | Lexington, SC | ★★☆☆☆ | 2/5 | |
| NHC Healthcare - Lexington | 12.6 mi | West Columbia, SC | ★★★★☆ | 3/5 | |
| Millennium Post Acute Rehabilitation | 13.4 mi | West Columbia, SC | ★★☆☆☆ | 2/5 | |
| Opus Post Acute Rehabilitation | 13.9 mi | West Columbia, SC | ★★★☆☆ | 3/5 | |
| C M Tucker Jr Nursing Care Center Fewell and Stone | 16.1 mi | Columbia, SC | ★★☆☆☆ | 1/5 | abuse |
| C M Tucker Jr Nursing Care Center Roddey Pavilio | 16.1 mi | Columbia, SC | ★★☆☆☆ | 1/5 | |
| Still Hopes Episcopal Retirement Community | 16.2 mi | West Columbia, SC | ★★★★★ | 5/5 | |
| Pruitthealth- Columbia | 17.3 mi | Columbia, SC | ★☆☆☆☆ | 1/5 | |
| White Oak Manor - Columbia | 17.4 mi | Columbia, SC | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Richland, SC — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 425100.
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