Sherman Oaks Hospital SNF DP

Name: Sherman Oaks Hospital SNF DP
Address: 4929 VAN NUYS BLVD, Sherman Oaks, CA, 91403, US
Telephone: 8189074540

4929 Van Nuys Blvd, Sherman Oaks, CA 91403 · Los Angeles County · 22 certified beds · avg 19 residents/day · certified since May 28, 2014

Part of chain: PRIME HEALTHCARE (6 facilities, chain avg rating 3.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.85

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (33)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 13, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 13, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 13, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Apr 13, 2025	D · Potential for harm, one-off	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Apr 18, 2024	F · Potential for harm, facility-wide	The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility.
Apr 18, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 18, 2024	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Apr 18, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 18, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 18, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Apr 2, 2023	F · Potential for harm, facility-wide	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Apr 2, 2023	F · Potential for harm, facility-wide	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 2, 2023	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Apr 2, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 2, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 2, 2023	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Apr 2, 2023	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Apr 2, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 2, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (11 → 13).

Year	Citations	Worst severity that year
2023	9	F
2024	11	F
2025	13	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.85	4.31	3.95	bottom 30% in California; top 46% in the U.S.
Registered Nurse hours	1.13	0.61	0.69	top 8% in California; top 11% in the U.S.
Weekend total nurse staffing	3.48	3.90	3.50	bottom 29% in California; top 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	2.13	0.51	0.48	top 2% in California; top 1% in the U.S.
Total nursing staff turnover (%)	4.5	36.7	45.8	top 1% in California; top 1% in the U.S.
RN turnover (%)	6.7	38.1	42.9	top 4% in California; top 3% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.71, RN 2.56, weekend 7.88. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Prime Healthcare Foundation INC	Organization	5% or Greater Direct Ownership Interest	—	01/01/2012
Prime Healthcare Services - Sherman Oaks, LLC	Organization	5% or Greater Direct Ownership Interest	—	12/03/2004
Aleman, Steven	Individual	Corporate Officer	NOT APPLICABLE	06/01/2020
Bhatia, Sundeep	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Bhatia, Sundeep	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2013
Bhatia, Sundeep	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2013
Doan, Christopher	Individual	Corporate Officer	NOT APPLICABLE	04/05/2023
Doan, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	01/10/2025
Garcia, Em	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Garcia, Em	Individual	Corporate Officer	NOT APPLICABLE	01/01/2013
Garcia, Em	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2013
Garcia, Em	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2013
Prime Healthcare Services - Sherman Oaks, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/03/2004
Prime Healthcare Services - Sherman Oaks, LLC	Organization	Trustee of the SNF	NOT APPLICABLE	12/03/2004
Prime Healthcare Services - Sherman Oaks, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/03/2004

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Sherman Oaks Health & Rehab	0.0 mi	Sherman Oaks, CA	★☆☆☆☆	1/5
Sherman Village HCC	2.3 mi	North Hollywood, CA	★☆☆☆☆	1/5	SFF
Encino Hospital Medical Center D/P SNF	2.3 mi	Encino, CA	★★★★★	5/5
Berkley Post-Acute	2.4 mi	Van Nuys, CA	★★★☆☆	2/5
The Care Center on Hazeltine, LLC	2.5 mi	Van Nuys, CA	★★★★☆	3/5
California Healthcare and Rehabilitation Center	2.5 mi	Van Nuys, CA	★☆☆☆☆	1/5
Valley Village Care Center	2.5 mi	North Hollywood, CA	★★☆☆☆	2/5
Four Seasons Healthcare & Wellness Center, LP	2.9 mi	North Hollywood, CA	★☆☆☆☆	1/5	abuseSFF
Grand Valley Health Care Center	3.1 mi	Van Nuys, CA	★☆☆☆☆	1/5
Valley Palms Care Center	3.3 mi	N Hollywood, CA	★☆☆☆☆	1/5
Terrace Post Acute	3.4 mi	Van Nuys, CA	★☆☆☆☆	1/5
Lake Balboa Care Center	3.7 mi	Van Nuys, CA	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Sherman Oaks →

Facility data as of CMS processing date 2026-08-01. CCN 555885.

The Care File

Visit checklist — Sherman Oaks Hospital SNF DP

4929 Van Nuys Blvd, Sherman Oaks, CA 91403 · 8189074540

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555885 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)