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Part of chain: WELLSENTIAL HEALTH (67 facilities, chain avg rating 2.7★)
4/5
Health inspection rating (on-site)
inspected Sep 10, 2025
1
Serious findings on record
most recent Nov 4, 2024
$13,514
Fines, last 3 years
2.87
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Nov 4, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Nov 8, 2024 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
D · Potential for more than minimal harm, isolated
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaintF-0609
D · Potential for more than minimal harm, isolated
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaintF-0656
D · Potential for more than minimal harm, isolated
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaintF-0552
View all 18 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
Date
Severity
What the facility was cited for
Jun 11, 2026
D · Potential for more than minimal harm, isolated
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
May 5, 2026
D · Potential for more than minimal harm, isolated
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Nov 20, 2025
D · Potential for more than minimal harm, isolated
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint · F-0552
Nov 20, 2025
D · Potential for more than minimal harm, isolated
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726
Nov 20, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755
Sep 10, 2025
D · Potential for more than minimal harm, isolated
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Sep 10, 2025
D · Potential for more than minimal harm, isolated
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Sep 10, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628
Sep 10, 2025
D · Potential for more than minimal harm, isolated
The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Sep 10, 2025
D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Sep 10, 2025
D · Potential for more than minimal harm, isolated
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Nov 4, 2024
▲ G · Actual harm, isolated
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Nov 4, 2024
D · Potential for more than minimal harm, isolated
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641
Aug 8, 2024
E · Potential for more than minimal harm, pattern
The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Aug 8, 2024
D · Potential for more than minimal harm, isolated
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jun 20, 2024
D · Potential for more than minimal harm, isolated
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Jun 20, 2024
C · Potential for minimal harm, widespread
The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint · F-0732
May 18, 2023
D · Potential for more than minimal harm, isolated
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 6).
Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations:
1
Serious citations (G–L):
0
2024
All citations:
6
Serious citations (G–L):
1
2025
All citations:
9
Serious citations (G–L):
0
2026
All citations:
2
Serious citations (G–L):
0
All bars start at zero. Exact values and supporting details remain below.
Year
Citations
Serious (G–L)
Worst severity that year
2023
1
0
D
2024
6
1
G ▲
2025
9
0
D
2026
2
0
D
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
Date
Type
Amount / length
Nov 4, 2024
Fine
$13,514
Nurse staffing (from payroll records, adjusted for how much care residents need)
Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityTexas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility:
2.87
Texas average:
3.46
U.S. average:
3.95
Registered Nurse hours
This facility:
0.41
Texas average:
0.44
U.S. average:
0.69
Weekend total nurse staffing
This facility:
2.58
Texas average:
3.04
U.S. average:
3.50
All bars start at zero. Exact values and supporting details remain below.
Measure
This facility
Texas avg
U.S. avg
Where it stands
Total nurse staffing (hours per resident per day)
2.87
3.46
3.95
bottom 15% in Texas; bottom 10% in the U.S.
Registered Nurse hours
0.41
0.44
0.69
top 45% in Texas; bottom 23% in the U.S.
Weekend total nurse staffing
2.58
3.04
3.50
bottom 21% in Texas; bottom 12% in the U.S.
Weekend RN hours (not acuity-adjusted)
0.29
0.34
0.48
bottom 49% in Texas; bottom 29% in the U.S.
Total nursing staff turnover (%)
24.2
55.3
45.8
top 2% in Texas; top 6% in the U.S.
RN turnover (%)
44.4
54.6
42.9
top 37% in Texas; bottom 45% in the U.S.
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.28, RN 0.47, weekend 2.95.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.28 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
No verified facility-specific private-pay price is available in our data for Rio Grande City Nursing and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Jack and Nancy Dwyer Workforce Development Center INC
Organization
Indirect Ownership Interest
NOT APPLICABLE
02/28/2015
Reg HG Opco 1, LLC
Organization
Indirect Ownership Interest
NOT APPLICABLE
02/28/2015
Reg HG Opco LLC
Organization
Indirect Ownership Interest
NOT APPLICABLE
02/28/2015
Reg Operator Holdco LLC
Organization
Indirect Ownership Interest
NOT APPLICABLE
02/28/2015
Regency Ihs of Rio Grande City, LLC
Organization
Direct Ownership Interest
NOT APPLICABLE
02/28/2015
Regency Integrated Health Services LLC
Organization
Indirect Ownership Interest
NOT APPLICABLE
02/28/2015
Regency Texas Holdings LLC
Organization
Indirect Ownership Interest
NOT APPLICABLE
02/28/2015
Starr County Hospital District
Organization
5% or Greater Direct Ownership Interest
100%
02/28/2015
2530 Central Palm Drive LLC
Organization
ADP of the SNF
NOT APPLICABLE
02/28/2015
Baird, Daniel
Individual
Managing Control - Governing Body
NOT APPLICABLE
04/13/2021
Clapp, Barbara
Individual
Managing Control - Governing Body
NOT APPLICABLE
06/01/2021
Cortese, Daren
Individual
Managing Control - Governing Body
NOT APPLICABLE
08/10/2021
Dekowski, Donovan
Individual
Operational/Managerial Control
NOT APPLICABLE
02/28/2015
Dekowski, Donovan
Individual
ADP of the SNF
NOT APPLICABLE
02/28/2015
Gibson, Patricia
Individual
Managing Control - Governing Body
NOT APPLICABLE
08/01/2021
Gonzales, Ana
Individual
ADP of the SNF
NOT APPLICABLE
01/01/2025
Guerra, Adrian
Individual
Managing Control - Governing Body
NOT APPLICABLE
05/01/2016
Mandelbaum, Elliot
Individual
Managing Control - Governing Body
NOT APPLICABLE
01/01/2025
Showing 20 of 37 parties CMS has on file for this facility; 17 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Wellsential Health — 67 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Facility data as of CMS processing date 2026-08-01. CCN 676119.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
The Care File
Visit checklist — Rio Grande City Nursing and Rehabilitation Center
2530 Central Palm Dr, Rio Grande City, TX 78582 · (956) 487-3996
Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $13,514
Most serious findings on record:
▲ Nov 4, 2024 (F-0689, Actual harm, isolated): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Questions for the administrator:
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Your weekend nurse staffing is reported below the Texas midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 24% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 37 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"
While you're there, notice:
☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)
Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 676119 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)