Regency Park Health and Rehabilitation
1212 Broadrick Drive, Dalton, GA 30720 · Whitfield County · 100 certified beds · avg 92 residents/day · certified since Jul 9, 1999
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 3, 2024 · F-0655 · triggered by a complaint
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Why it matters: In the critical first days, staff may not know a new resident's medications, diet, or fall risks.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 1, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · May 3, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 1, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| May 3, 2024 | ▲ G · Actual harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| May 3, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 11, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Apr 11, 2024 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint |
| May 12, 2022 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 12, 2022 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| May 12, 2022 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| May 12, 2022 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 12, 2022 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| May 12, 2022 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| May 12, 2022 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 12, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | F |
| 2024 | 4 | 2 | G ▲ |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $8,512.
| Date | Type | Amount / length |
|---|---|---|
| Apr 11, 2024 | Fine | $4,225 |
| Apr 11, 2024 | Fine | $4,287 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.17 | 3.54 | 3.95 | top 13% in Georgia; top 33% in the U.S. |
| Registered Nurse hours | 0.78 | 0.50 | 0.69 | top 11% in Georgia; top 29% in the U.S. |
| Weekend total nurse staffing | 3.46 | 3.09 | 3.50 | top 18% in Georgia; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.35 | 0.48 | top 41% in Georgia; bottom 37% in the U.S. |
| Total nursing staff turnover (%) | 45.3 | 46.0 | 45.8 | top 48% in Georgia; bottom 49% in the U.S. |
| RN turnover (%) | 37.5 | 44.5 | 42.9 | top 37% in Georgia; top 42% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.65, weekend 2.88. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hamilton Health Care System, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/1999 |
| HLTC INC | Organization | 5% or Greater Direct Ownership Interest | — | 07/01/2007 |
| Carrazana, George | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/05/2017 |
| Carrazana, George | Individual | Corporate Officer | NOT APPLICABLE | 07/05/2017 |
| Pharr, Dawn | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/06/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ridgewood Manor Health and Rehabilitation | 0.1 mi | Dalton, GA | ★★★★☆ | 4/5 | |
| Quinton Mem HC & Rehab Center | 0.6 mi | Dalton, GA | ★★★★☆ | 4/5 | |
| Murray Woods of Journey LLC | 11.5 mi | Chatsworth, GA | ★☆☆☆☆ | 1/5 | |
| Pruitthealth - Lafayette | 16.9 mi | Lafayette, GA | ★★★★☆ | 4/5 | |
| Calhoun Crossing of Journey LLC | 17.1 mi | Calhoun, GA | ★☆☆☆☆ | 3/5 | |
| Pruitthealth - Shepherd Hills | 17.1 mi | La Fayette, GA | ★★★☆☆ | 3/5 | |
| Gordon Health and Rehabilitation | 17.6 mi | Calhoun, GA | ★★★★☆ | 4/5 | |
| NHC Healthcare Ft Oglethorpe | 17.7 mi | Fort Oglethorpe, GA | ★★★★★ | 4/5 | |
| Life Care Center of Collegedale | 18.5 mi | Collegedale, TN | ★★★★☆ | 3/5 | |
| Pruitthealth - Fort Oglethorpe | 18.7 mi | Fort Oglethorpe, GA | ★★★☆☆ | 3/5 | |
| Chattanooga Health and Rehab Center | 18.8 mi | Chattanooga, TN | ★☆☆☆☆ | 2/5 | |
| Life Care Center of East Ridge | 18.9 mi | Chattanooga, TN | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 115663.