Regency Hermiston Nursing & Rehab Center
970 W Juniper Avenue, Hermiston, OR 97838 · Umatilla County · 105 certified beds · avg 79 residents/day · certified since Oct 1, 2001
Part of chain: REGENCY PACIFIC MANAGEMENT (27 facilities, chain avg rating 3.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Nov 17, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 3, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (26)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 11, 2025 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Apr 11, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 11, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 11, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 11, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 11, 2025 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Apr 11, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 11, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Jun 5, 2024 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint |
| Nov 17, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 17, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Nov 17, 2023 | F · Potential for harm, facility-wide | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · from a complaint |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency. · from a complaint |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · from a complaint |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint |
| Nov 17, 2023 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. · from a complaint |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Nov 4, 2022 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Nov 4, 2022 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Nov 4, 2022 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Nov 4, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 4, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | E |
| 2023 | 12 | 1 | G ▲ |
| 2024 | 1 | 0 | D |
| 2025 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $46,907.
| Date | Type | Amount / length |
|---|---|---|
| Nov 17, 2023 | Fine | $46,907 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oregon avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.31 | 5.42 | 3.95 | top 50% in Oregon; top 9% in the U.S. |
| Registered Nurse hours | 0.64 | 0.78 | 0.69 | bottom 46% in Oregon; top 43% in the U.S. |
| Weekend total nurse staffing | 4.42 | 4.85 | 3.50 | bottom 24% in Oregon; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.48 | 0.48 | bottom 20% in Oregon; bottom 29% in the U.S. |
| Total nursing staff turnover (%) | 44.7 | 47.4 | 45.8 | top 47% in Oregon; top 49% in the U.S. |
| RN turnover (%) | 30.0 | 51.6 | 42.9 | top 17% in Oregon; top 29% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.91, RN 0.60, weekend 4.09. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Stroud, David | Individual | 5% or Greater Direct Ownership Interest | 33% | 03/14/2007 |
| Bake, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/27/2014 |
| Bake, David | Individual | ADP of the SNF | NOT APPLICABLE | 02/27/2014 |
| Beddoe, Marvin | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/14/2007 |
| Beddoe, Marvin | Individual | Corporate Officer | NOT APPLICABLE | 03/14/2007 |
| Beddoe, Marvin | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/14/2007 |
| Beddoe, Marvin | Individual | ADP of the SNF | NOT APPLICABLE | 04/23/2007 |
| CBDS Hermiston Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2007 |
| Clay, James | Individual | ADP of the SNF | NOT APPLICABLE | 03/14/2007 |
| Rapp, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/08/2016 |
| Rapp, Andrew | Individual | ADP of the SNF | NOT APPLICABLE | 03/08/2016 |
| Regency Pacific Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2010 |
| Regency Pacific Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/26/2025 |
| Stroud, David | Individual | ADP of the SNF | NOT APPLICABLE | 03/14/2007 |
| Suarez, Yolanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2026 |
| Suarez, Yolanda | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2026 |
| Tieton Village Drug INC. | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Regency Canyon Lakes Rehab and Nursing Center | 24.9 mi | Kennewick, WA | ★★★★★ | 5/5 | |
| Life Care Center of Kennewick | 26.5 mi | Kennewick, WA | ★★★☆☆ | 2/5 | abuse |
| Willowbrook Post Acute | 26.7 mi | Pendleton, OR | ★☆☆☆☆ | 1/5 | |
| Life Care Center of Richland | 29.3 mi | Richland, WA | ★★★☆☆ | 2/5 | |
| Avalon Health & Rehabilitation Center - Pasco | 29.6 mi | Pasco, WA | ★☆☆☆☆ | 1/5 | |
| Richland Post Acute | 32.0 mi | Richland, WA | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 385263.