Regency at Northpointe

How to file a complaint about care →

1 fine totaling $8,278.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.72, RN 0.97, weekend 3.79.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 2 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Regency Pacific Management — 27 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Regency at the Park — College Place, WA · overall 5/5
• Regency Canyon Lakes Rehab and Nursing Center — Kennewick, WA · overall 5/5
• Regency Care Center at Monroe — Monroe, WA · overall 4/5
• Regency Coupeville Rehab and Nursing Center — Coupeville, WA · overall 2/5abuse
• Regency Harmony House Rehab & Nursing — Brewster, WA · overall 5/5
• Regency Olympia Rehabilitation and Nursing Center — Olympia, WA · overall 5/5
• Regency Omak — Omak, WA · overall 5/5
• Regency Wenatchee Rehabiliation & Nursing Center — Wenatchee, WA · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 26 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Washington midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Spokane, WA — 16 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Spokane Valley Health and Rehabilitation of Cascad — Spokane Valley, WA · overall 1/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Spokane →