How to file a complaint about care →

2 fines totaling $18,220.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.85, RN 1.30, weekend 3.98.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.85 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 13 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Regency Pacific Management — 27 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Regency Care Center at Monroe — Monroe, WA · overall 4/5
• Regency Coupeville Rehab and Nursing Center — Coupeville, WA · overall 2/5abuse
• Regency Harmony House Rehab & Nursing — Brewster, WA · overall 5/5
• Regency Olympia Rehabilitation and Nursing Center — Olympia, WA · overall 5/5
• Regency Omak — Omak, WA · overall 5/5
• Regency Wenatchee Rehabiliation & Nursing Center — Wenatchee, WA · overall 5/5
• Sharon Care Center — Centralia, WA · overall 3/5
• View Ridge Care Center — Everett, WA · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 26 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Kennewick →