View Ridge Care Center

Name: View Ridge Care Center
Address: 5129 HILLTOP ROAD, Everett, WA, 98203, US
Telephone: 4252584474

5129 Hilltop Road, Everett, WA 98203 · Snohomish County · 70 certified beds · avg 58 residents/day · certified since Dec 1, 1989

Part of chain: REGENCY PACIFIC MANAGEMENT (27 facilities, chain avg rating 3.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 24, 2025	F · Potential for harm, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Nov 24, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 24, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Nov 24, 2025	E · Potential for harm, repeated	The facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost.
Nov 24, 2025	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 24, 2025	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Nov 24, 2025	E · Potential for harm, repeated	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 24, 2025	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Nov 24, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 30, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 30, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not properly run its feeding assistant program — assessing which residents are appropriate for it, following each resident's care plan, and making sure feeding assistants are trained and supervised. Feeding assistants are trained helpers who assist residents at mealtimes.
Aug 30, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 11, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 11, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 11, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 11, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (11 → 15).

Year	Citations	Worst severity that year
2023	4	F
2024	11	F
2025	15	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Washington avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.41	4.24	3.95	bottom 8% in Washington; bottom 32% in the U.S.
Registered Nurse hours	0.64	0.91	0.69	bottom 17% in Washington; top 44% in the U.S.
Weekend total nurse staffing	3.08	3.69	3.50	bottom 17% in Washington; bottom 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.75	0.67	0.48	top 32% in Washington; top 13% in the U.S.
Total nursing staff turnover (%)	37.5	45.1	45.8	top 29% in Washington; top 30% in the U.S.
RN turnover (%)	50.0	45.4	42.9	bottom 40% in Washington; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.27, RN 0.80, weekend 3.85. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Clay, James	Individual	Direct Ownership Interest	NOT APPLICABLE	02/01/2017
Leebron Clay, Andrea	Individual	Direct Ownership Interest	NOT APPLICABLE	02/01/2017
Clay, James	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	02/01/2017
Clay, James	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2017
Clay, James	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2017
Gabaldon, Brittney	Individual	Operational/Managerial Control	NOT APPLICABLE	02/07/2023
Johnson, Patrick	Individual	Operational/Managerial Control	NOT APPLICABLE	10/21/2024
Johnson, Patrick	Individual	ADP of the SNF	NOT APPLICABLE	04/14/2025
Leebron Clay, Andrea	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	02/01/2017
Leebron Clay, Andrea	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2017
Leebron Clay, Andrea	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2017
Merl INC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2017
Nightingale Healthcare LLC.	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2017
Nightingale Healthcare LLC.	Organization	ADP of the SNF	NOT APPLICABLE	04/14/2025
Premere Rehab LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2017
Sekeramayi, Floyd	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
Sekeramayi, Floyd	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can I get a written copy of resident rights, house rules, and a full list of services and charges today?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
"How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Madison Post Acute	1.7 mi	Everett, WA	★★★☆☆	3/5
Everett Transitional Care Services	1.9 mi	Everett, WA	★★★★☆	4/5
Bethany at Pacific	3.0 mi	Everett, WA	★★★★☆	3/5
Everett Center	4.0 mi	Everett, WA	★★★☆☆	3/5
Bethany at Silver Lake	4.4 mi	Everett, WA	★★★★★	5/5
Snohomish Health and Rehabilitation of Cascadia	6.7 mi	Snohomish, WA	★★☆☆☆	1/5
Mountain View Rehabilitation and Care Center	7.4 mi	Marysville, WA	★★★★☆	4/5
Marysville Care Center	8.2 mi	Marysville, WA	★★★★☆	3/5
Alderwood Post Acute & Rehabilitation	8.7 mi	Lynnwood, WA	★★☆☆☆	1/5	abuse
Lynnwood Post Acute Rehabilitation Center	9.2 mi	Lynnwood, WA	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Everett →

Facility data as of CMS processing date 2026-08-01. CCN 505362.

The Care File

Visit checklist — View Ridge Care Center

5129 Hilltop Road, Everett, WA 98203 · 4252584474

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can I get a written copy of resident rights, house rules, and a full list of services and charges today?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
☐ "How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 505362 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)