Myrtle Beach Manor
9547 Highway 17, North, Myrtle Beach, SC 29572 · Horry County · 60 certified beds · avg 35 residents/day · certified since Jul 9, 1970 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: PHOENIX SENIOR LIVING (2 facilities, chain avg rating 2.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jul 30, 2025 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
▲ Actual harm, one-off · Apr 9, 2024 · F-0580 · triggered by a complaint
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 25, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Apr 9, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 25, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 20, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Nov 20, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 30, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Aug 29, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 29, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 29, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| May 29, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Apr 9, 2024 | ▲ G · Actual harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 9, 2024 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Sep 7, 2022 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 7, 2022 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | E |
| 2024 | 6 | 2 | G ▲ |
| 2025 | 3 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $27,834, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Jul 30, 2025 | Fine | $14,901 |
| Apr 9, 2024 | Fine | $4,147 |
| Apr 9, 2024 | Fine | $8,786 |
| Apr 9, 2024 | Payment Denial | 27 days from May 7, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.02 | 4.08 | 3.95 | top 13% in South Carolina; top 13% in the U.S. |
| Registered Nurse hours | 1.09 | 0.67 | 0.69 | top 13% in South Carolina; top 12% in the U.S. |
| Weekend total nurse staffing | 4.60 | 3.55 | 3.50 | top 11% in South Carolina; top 11% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.81 | 0.41 | 0.48 | top 10% in South Carolina; top 11% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 45.9 | 45.8 | — |
| RN turnover (%) | 0.0 | 42.1 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.90, RN 1.07, weekend 4.49. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abp Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/01/2020 |
| Diversified Healthcare Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2020 |
| Flat Footed LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2021 |
| H/2 Special Opportunities IV L.P. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2020 |
| Silver Point Capital Offshore Fund | Organization | 5% or Greater Indirect Ownership Interest | — | 06/30/2023 |
| SNH Proj Lincoln TRS LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2020 |
| SNH TRS Licensee Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2020 |
| SNH TRS, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2020 |
| Bilotto, Christopher | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Brown, Matthew | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2023 |
| Cheek, Allison | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2021 |
| Cheek, Allison | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2021 |
| Clark, Jennifer | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2020 |
| Diversified Healthcare Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Marinko, Jesse | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/17/2021 |
| Neuman, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/28/2023 |
| Neuman, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 08/28/2023 |
| Paula, Anthony | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/18/2024 |
| Phoenix Senior Living LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/17/2021 |
| Schmeizl, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/26/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brightwater Skilled Nursing Center | 2.3 mi | Myrtle Beach, SC | ★★★★☆ | 3/5 | |
| Pruitthealth- Conway at Conway Medical Center | 11.5 mi | Conway, SC | ★★★★☆ | 4/5 | |
| Angel Oak Nursing and Rehabilitation Center, LLC | 11.6 mi | Myrtle Beach, SC | ★★★★☆ | 4/5 | |
| Oak View Health and Rehabilitation | 16.1 mi | Conway, SC | ★☆☆☆☆ | 1/5 | |
| NHC Healthcare - Garden City | 16.5 mi | Garden City, SC | ★★★★☆ | 4/5 | |
| Compass Post Acute Rehabilitation | 17.3 mi | Conway, SC | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
All facilities in Myrtle Beach →
Facility data as of CMS processing date 2026-08-01. CCN 425070.