Pennsylvania ›Manheim

Mt Hope Nazarene Retirement Community

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3026 Mount Hope Home Road, Manheim, PA 17545 (opens Google Maps) · Lancaster County · (717) 665-6365· 50 certified beds · avg 49 residents/day · certified since Jul 1, 2008 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
inspected Sep 5, 2024
0
Serious findings on record
$0
Fines, last 3 years
4.71
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688

  3. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

View all 14 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Sep 5, 2024E · Potential for more than minimal harm, patternThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Sep 5, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Nov 2, 2023D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Nov 2, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Nov 16, 2022E · Potential for more than minimal harm, patternThe facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency. · F-0575
Nov 16, 2022E · Potential for more than minimal harm, patternThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Nov 16, 2022E · Potential for more than minimal harm, patternThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Nov 16, 2022E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Nov 16, 2022E · Potential for more than minimal harm, patternThe facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700
Nov 16, 2022E · Potential for more than minimal harm, patternThe facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. · F-0909
Nov 16, 2022D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Nov 16, 2022D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Nov 16, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
Nov 16, 2022D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 10
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2022100E
202320D
202420E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.71
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 0.75
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.38
Pennsylvania average: 3.58
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.713.943.95top 19% in Pennsylvania; top 18% in the U.S.
Registered Nurse hours0.750.800.69top 38% in Pennsylvania; top 32% in the U.S.
Weekend total nurse staffing4.383.583.50top 15% in Pennsylvania; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)0.460.560.48top 46% in Pennsylvania; top 38% in the U.S.
Total nursing staff turnover (%)40.044.545.8top 36% in Pennsylvania; top 36% in the U.S.
RN turnover (%)14.339.942.9top 9% in Pennsylvania; top 7% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.65, weekend 3.80.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.09 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Mt Hope Nazarene Retirement Community. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

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  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Ephrata Church of the NazareneOrganization5% or Greater Direct Ownership Interest60%11/01/2006
Cafrelli, StevenIndividualCorporate OfficerNOT APPLICABLE07/01/2021
Ephrata Church of the NazareneOrganization5% or Greater Mortgage InterestNOT APPLICABLE11/01/2006
Ephrata Church of the NazareneOrganization5% or Greater Security InterestNOT APPLICABLE11/01/2006
Fillmore, DebbieIndividualCorporate DirectorNOT APPLICABLE09/01/2006
Fillmore, DebbieIndividualCorporate OfficerNOT APPLICABLE11/01/2006
Fillmore, DebbieIndividualADP of the SNFNOT APPLICABLE01/01/2006
Hambrick, RocklinIndividualCorporate OfficerNOT APPLICABLE08/05/2013
Lovell, SusieIndividualCorporate DirectorNOT APPLICABLE08/24/2022
Lovell, SusieIndividualCorporate OfficerNOT APPLICABLE08/22/2022
Lovell, SusieIndividualADP of the SNFNOT APPLICABLE08/22/2022
Lucas, JoannaIndividualCorporate DirectorNOT APPLICABLE09/01/2006
Lucas, JoannaIndividualCorporate OfficerNOT APPLICABLE11/01/2006
Lucas, JoannaIndividualADP of the SNFNOT APPLICABLE09/01/2006
Martin, LeonIndividualCorporate DirectorNOT APPLICABLE01/08/2018
Martin, LeonIndividualADP of the SNFNOT APPLICABLE01/08/2018
Maxim, MarinaIndividualCorporate DirectorNOT APPLICABLE05/05/2017
Maxim, MarinaIndividualOperational/Managerial ControlNOT APPLICABLE04/26/2017
Maxim, MarinaIndividualADP of the SNFNOT APPLICABLE04/26/2017
Peck, MichaelIndividualCorporate DirectorNOT APPLICABLE10/02/2022

Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
  • "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
  • "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 40% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 41 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Pleasant View Communities4.9 miManheim, PA★★★★★4/5
Cornwall Manor5.6 miCornwall, PA★★★★★5/5
Elizabethtown Nursing and Rehabilitation7.7 miElizabethtown, PA★★☆☆☆2/5
Masonic Village at Elizabethtown8.0 miElizabethtown, PA★★★★★5/5
Kadima Rehabilitation & Nursing at Campbelltown8.1 miPalmyra, PA★☆☆☆☆1/5SFF
Lebanon Skilled Nursing and Rehabilitation Center8.2 miLebanon, PA★☆☆☆☆2/5
Emerald Nursing and Rehabilitation8.3 miElizabethtown, PA★★☆☆☆2/5
Alpine Valley Post Acute and Healthcare Center8.4 miLebanon, PA★★★★★4/5
United Zion Retirement Communi8.7 miLititz, PA★★★★★4/5
Lebanon Valley Brethren Home8.9 miPalmyra, PA★★★★★5/5
Lebanon Valley Home the8.9 miAnnville, PA★★★★★5/5
Moravian Manor8.9 miLititz, PA★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Lancaster, PA — 31 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Manheim →

Facility data as of CMS processing date 2026-08-01. CCN 396119.

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