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Lakewood Manor
1900 Lauderdale Drive, Richmond, VA 23238 (opens Google Maps) · Goochland County · (804) 740-2900· 96 certified beds · avg 74 residents/day · certified since Apr 20, 2010 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
3/5
Health inspection rating (on-site)
inspected Jun 23, 2023
1
Serious findings on record
most recent Apr 1, 2021
$0
Fines, last 3 years
5.35
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Apr 1, 2021 · F-0692
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
▲ Actual harm, isolated · Apr 1, 2021 · F-0692
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 16, 2021 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. F-0577
View all 22 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 23, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 23, 2023 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jun 23, 2023 | C · Potential for minimal harm, widespread | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577 |
| Apr 1, 2021 | ▲ G · Actual harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Apr 1, 2021 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Apr 1, 2021 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 16, 2018 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Aug 16, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Aug 16, 2018 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Aug 16, 2018 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (15 → 3).
All citationsSerious citations (G–L)
2018
All citations: 4
Serious citations (G–L): 0
2021
All citations: 15
Serious citations (G–L): 1
2023
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 4 | 0 | D |
| 2021 | 15 | 1 | G ▲ |
| 2023 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityVirginia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.35
Virginia average: 3.67
U.S. average: 3.95
Registered Nurse hours
This facility: 0.67
Virginia average: 0.66
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.87
Virginia average: 3.21
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.35 | 3.67 | 3.95 | top 10% in Virginia; top 9% in the U.S. |
| Registered Nurse hours | 0.67 | 0.66 | 0.69 | top 25% in Virginia; top 39% in the U.S. |
| Weekend total nurse staffing | 4.87 | 3.21 | 3.50 | top 8% in Virginia; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.46 | 0.48 | bottom 49% in Virginia; bottom 39% in the U.S. |
| Total nursing staff turnover (%) | 46.4 | 48.1 | 45.8 | top 44% in Virginia; bottom 46% in the U.S. |
| RN turnover (%) | 55.6 | 48.2 | 42.9 | bottom 37% in Virginia; bottom 28% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.03, RN 0.63, weekend 4.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.03 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Lakewood Manor. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Albritton, Tracey | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2021 |
| Bales, James | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Brooks, Sharon | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Browning, Herbert | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Carlton, Daniel | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2021 |
| Carter, Valerie | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Cave, R | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Cook, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2016 |
| Franks, Tiffany | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Harris, Charles | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Hawthorne, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2021 |
| Jung, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Keck, Michael | Individual | Corporate Director | NOT APPLICABLE | 04/01/2009 |
| Marchello, Sallie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Markwith, Christopher | Individual | Corporate Officer | NOT APPLICABLE | 01/31/2018 |
| Moran, Christine | Individual | Corporate Officer | NOT APPLICABLE | 03/31/2021 |
| Oakey, Samuel | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Owens, Arne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Poats, Jim | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Poma, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
Showing 20 of 25 parties CMS has on file for this facility; 5 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 25 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 30 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Canterbury Rehabilitation and Healthcare Center | 0.6 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | abuse |
| Shalom Gardens Health & Rehabilitation | 1.0 mi | Richmond, VA | ★☆☆☆☆ | 2/5 | |
| Cedarfield Pinnacle Living | 3.1 mi | Richmond, VA | —/5 | ||
| Our Lady of Hope Health Center | 3.2 mi | Richmond, VA | ★★★★☆ | 4/5 | |
| The Laurels of University Park | 3.6 mi | Richmond, VA | ★★☆☆☆ | 2/5 | |
| August Healthcare at Richmond | 4.5 mi | Richmond, VA | ★★★☆☆ | 3/5 | |
| Westport Rehabilitation and Nursing Center | 5.3 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | |
| The Laurels of Willow Creek | 5.9 mi | Midlothian, VA | ★★☆☆☆ | 2/5 | |
| Glenburnie Rehab & Nursing Center | 7.0 mi | Richmond, VA | ★★☆☆☆ | 1/5 | |
| Southampton Rehabilitation and Healthcare Center | 7.4 mi | Richmond, VA | ★★☆☆☆ | 2/5 | |
| Elizabeth Adam Crump Health and Rehab | 7.5 mi | Glen Allen, VA | ★☆☆☆☆ | 1/5 | |
| Parham Health Care & Rehab Center | 7.9 mi | Richmond, VA | ★☆☆☆☆ | 1/5 | abuseSFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Goochland, VA — 2 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Chelsea Rehabilitation and Healthcare Center — Goochland, VA · overall 3/5abuse
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 495403.