Jones Convalescent Hospital
524 Callan Avenue, San Leandro, CA 94577 · Alameda County · 25 certified beds · avg 24 residents/day · certified since Mar 29, 2007
Part of chain: PRATAP PODDATOORI (6 facilities, chain avg rating 3.5★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
4.28
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 25, 2024 | F · Potential for harm, facility-wide | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Jan 25, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 25, 2024 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jan 25, 2024 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Apr 8, 2022 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 8, 2022 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Apr 8, 2022 | E · Potential for harm, repeated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Apr 8, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 8, 2022 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Apr 8, 2022 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Aug 15, 2019 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 1 | 0 | E |
| 2022 | 10 | 0 | F |
| 2024 | 9 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.28 | 4.31 | 3.95 | top 40% in California; top 30% in the U.S. |
| Registered Nurse hours | 0.64 | 0.61 | 0.69 | top 30% in California; top 43% in the U.S. |
| Weekend total nurse staffing | 3.85 | 3.90 | 3.50 | top 43% in California; top 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.51 | 0.48 | top 25% in California; top 27% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 36.7 | 45.8 | bottom 15% in California; bottom 38% in the U.S. |
| RN turnover (%) | 60.0 | 38.1 | 42.9 | bottom 16% in California; bottom 22% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.20, RN 0.63, weekend 3.78. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Poddatoori, Pratap | Individual | 5% or Greater Direct Ownership Interest | 100% | 05/14/1993 |
| Andres, Norma | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2004 |
| Andres, Norma | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2004 |
| Burch, Joseph | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/09/2024 |
| Burch, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 10/09/2024 |
| Ching, Chun | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/28/2025 |
| Ching, Chun | Individual | ADP of the SNF | NOT APPLICABLE | 07/28/2025 |
| De Leon, Delia | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| De Leon, Delia | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Dela Cruz, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2025 |
| Dela Cruz, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 01/16/2025 |
| Dhugga, Gurpreet | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/16/2019 |
| Dhugga, Gurpreet | Individual | ADP of the SNF | NOT APPLICABLE | 12/16/2019 |
| Guerrero, Sylvia | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Guerrero, Sylvia | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2022 |
| Hycare INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/07/2006 |
| Hycare INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/10/2025 |
| Lopez, Lucilla | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/1990 |
| Lopez, Lucilla | Individual | ADP of the SNF | NOT APPLICABLE | 06/14/1990 |
| McGregor, Terrance | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can I see where garbage is stored and how often it's removed?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bancroft Healthcare Center | 0.1 mi | San Leandro, CA | ★★★☆☆ | 4/5 | |
| San Leandro Healthcare Center | 0.2 mi | San Leandro, CA | ★★★★☆ | 4/5 | |
| Washington Center | 2.0 mi | San Leandro, CA | ★★★★★ | 5/5 | |
| Alameda County Medical Center D/P SNF | 2.1 mi | San Leandro, CA | ★★★★★ | 5/5 | |
| All Saint's Subacute & Transitional Care | 2.3 mi | San Leandro, CA | ★★★☆☆ | 2/5 | |
| All Saint's Maubert | 2.3 mi | San Leandro, CA | ★★☆☆☆ | 2/5 | |
| Valley Pointe Nursing & Rehabilitation Center | 3.9 mi | Castro Valley, CA | ★★★★★ | 4/5 | |
| East Bay Post-Acute | 3.9 mi | Castro Valley, CA | ★★☆☆☆ | 1/5 | |
| Princeton Manor Healthcare Center, LLC | 4.0 mi | Oakland, CA | ★★★☆☆ | 3/5 | |
| St Francis Healthcare Center | 4.3 mi | Hayward, CA | ★★★★☆ | 3/5 | |
| Morton Bakar Center | 4.4 mi | Hayward, CA | ★★★★★ | 5/5 | |
| Driftwood Healthcare Center - Hayward | 4.4 mi | Hayward, CA | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 555842.