Intersect Healthcare of Roscommon

Name: Intersect Healthcare of Roscommon
Address: 1290 East Michigan Highway, Roscommon, MI, 48653, US
Telephone: 9892758936

1290 East Michigan Highway, Roscommon, MI 48653 · Roscommon County · 39 certified beds · avg 36 residents/day · certified since Nov 25, 1991

Part of chain: MISSION POINT HEALTHCARE SERVICES (14 facilities, chain avg rating 2.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.91

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 11, 2026	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Mar 11, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 11, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 11, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 11, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 12, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 12, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Feb 11, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 11, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 11, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 11, 2025	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Mar 13, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 13, 2024	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Mar 13, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).

Year	Citations	Worst severity that year
2024	5	F
2025	6	E
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.91	4.32	3.95	bottom 35% in Michigan; top 43% in the U.S.
Registered Nurse hours	1.04	0.84	0.69	top 23% in Michigan; top 14% in the U.S.
Weekend total nurse staffing	3.13	3.79	3.50	bottom 13% in Michigan; bottom 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.41	0.49	0.48	bottom 47% in Michigan; top 47% in the U.S.
Total nursing staff turnover (%)	28.6	44.1	45.8	top 13% in Michigan; top 12% in the U.S.
RN turnover (%)	20.0	39.2	42.9	top 13% in Michigan; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.97, RN 1.05, weekend 3.18. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Mission Point Northern Michigan Holding LLC	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2020
Flores, Dawn	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2020
Flores, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	09/12/2012
Higham, Jennifer	Individual	Trustee of the SNF	NOT APPLICABLE	04/14/2023
Mali, Hari	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/14/2023
Mali, Hari	Individual	Corporate Officer	NOT APPLICABLE	10/01/2020
Mali, Hari	Individual	Operational/Managerial Control	NOT APPLICABLE	04/14/2023
Mali, Hari	Individual	ADP of the SNF	NOT APPLICABLE	04/14/2023
Mission Point Management Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2020
Mitchell, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/14/2023
Mitchell, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	04/14/2023
Mitchell, Mark	Individual	ADP of the SNF	NOT APPLICABLE	04/14/2023
Oegema, James	Individual	Trustee of the SNF	NOT APPLICABLE	04/14/2023
Wilkins, John	Individual	ADP of the SNF	NOT APPLICABLE	07/05/2018
Wilt, Roberta	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Grayling Nursing & Rehabilitation Community	11.7 mi	Grayling, MI	★★★★☆	3/5
Munson Healthcare Crawford Continuing Care Center	12.7 mi	Grayling, MI	★★★★★	4/5
King Nursing & Rehabilitation Community	16.9 mi	Houghton Lake, MI	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Roscommon →

Facility data as of CMS processing date 2026-08-01. CCN 235511.

The Care File

Visit checklist — Intersect Healthcare of Roscommon

1290 East Michigan Highway, Roscommon, MI 48653 · 9892758936

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235511 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)