Munson Healthcare Crawford Continuing Care Center

Name: Munson Healthcare Crawford Continuing Care Center
Address: 1100 Michigan Avenue, Grayling, MI, 49738, US
Telephone: 9893480317

1100 Michigan Avenue, Grayling, MI 49738 · Crawford County · 39 certified beds · avg 29 residents/day · certified since Jul 1, 1976

4/5

Health inspection rating (on-site)

Serious findings on record

$27,600

Fines, last 3 years

5.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 29, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 25, 2026	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 25, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Mar 25, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Mar 25, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 25, 2026	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Aug 20, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 13, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 13, 2025	D · Potential for harm, one-off	The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role.
Feb 13, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Feb 13, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Feb 13, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 8, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 8, 2024	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jul 8, 2024	F · Potential for harm, facility-wide	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Jul 8, 2024	F · Potential for harm, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Jul 8, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 8, 2024	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Jul 8, 2024	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jul 8, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 8, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jul 8, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 8, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 8, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jul 8, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 8, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 5).

Year	Citations	Worst severity that year
2024	14	F
2025	6	E
2026	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $27,600, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Oct 2, 2023	Fine	$27,600
Oct 2, 2023	Payment Denial	7 days from Oct 24, 2023

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.35	4.32	3.95	top 12% in Michigan; top 9% in the U.S.
Registered Nurse hours	1.09	0.84	0.69	top 20% in Michigan; top 12% in the U.S.
Weekend total nurse staffing	5.11	3.79	3.50	top 9% in Michigan; top 5% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.59	0.49	0.48	top 26% in Michigan; top 24% in the U.S.
Total nursing staff turnover (%)	20.7	44.1	45.8	top 2% in Michigan; top 3% in the U.S.
RN turnover (%)	37.5	39.2	42.9	top 50% in Michigan; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.57, RN 0.94, weekend 4.37. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bloem, Kenneth	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Bloem, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Cotlear Stuart, Haim Bernardo	Individual	Operational/Managerial Control	NOT APPLICABLE	01/03/2024
Cotlear Stuart, Haim Bernardo	Individual	ADP of the SNF	NOT APPLICABLE	01/03/2024
Dixon, Kathy	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Dixon, Kathy	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Elliot, Benjamin	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Elliot, Benjamin	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025
Hoppe, Ruth	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Hoppe, Ruth	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
King, Jennifer	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
King, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Konopacki, Paul	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Konopacki, Paul	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Konopacki, Paul	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Korth-White, Kirsten	Individual	Corporate Director	NOT APPLICABLE	11/30/2023
Korth-White, Kirsten	Individual	Operational/Managerial Control	NOT APPLICABLE	11/30/2023
Korth-White, Kirsten	Individual	Trustee of the SNF	NOT APPLICABLE	11/30/2023
Korth-White, Kirsten	Individual	ADP of the SNF	NOT APPLICABLE	11/30/2023
Lanphier, Edward	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2026

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you explain health changes and treatment options to residents and their families?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Grayling Nursing & Rehabilitation Community	1.1 mi	Grayling, MI	★★★★☆	3/5
Intersect Healthcare of Roscommon	12.7 mi	Roscommon, MI	★★★★★	4/5

Compare this facility with the 2 closest →

All facilities in Grayling →

Facility data as of CMS processing date 2026-08-01. CCN 235201.

The Care File

Visit checklist — Munson Healthcare Crawford Continuing Care Center

1100 Michigan Avenue, Grayling, MI 49738 · 9893480317

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $27,600

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235201 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)