Idylwood Care Center

Name: Idylwood Care Center
Address: 1002 W. FREMONT AVENUE, Sunnyvale, CA, 94087, US
Telephone: 4087392383

1002 W. Fremont Avenue, Sunnyvale, CA 94087 · Santa Clara County · 185 certified beds · avg 145 residents/day · certified since Jan 1, 1967

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.88

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 1, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 11, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 11, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 11, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 11, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 11, 2025	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Apr 11, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide or obtain x-rays and other imaging tests when ordered, or did not promptly tell the ordering doctor the results. · from a complaint
Dec 13, 2023	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Dec 13, 2023	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Dec 13, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 7, 2021	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 7, 2021	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 7, 2021	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 7, 2021	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 7, 2021	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
May 7, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 7, 2021	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 7, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 7, 2021	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 7, 2021	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 7, 2021	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 7, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 7, 2021	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 11).

Year	Citations	Worst severity that year
2021	13	F
2023	3	E
2024	1	D
2025	12	F
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.88	4.31	3.95	top 3% in California; top 2% in the U.S.
Registered Nurse hours	0.75	0.61	0.69	top 20% in California; top 32% in the U.S.
Weekend total nurse staffing	5.87	3.90	3.50	top 3% in California; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.51	0.48	top 43% in California; top 45% in the U.S.
Total nursing staff turnover (%)	30.9	36.7	45.8	top 32% in California; top 16% in the U.S.
RN turnover (%)	36.4	38.1	42.9	top 49% in California; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.07, RN 0.66, weekend 5.17. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Dobbins, James	Individual	Direct Ownership Interest	NOT APPLICABLE	02/21/2003
Helios Healthcare, LLC	Organization	5% or Greater Direct Ownership Interest	100%	02/21/2003
Lytal, George	Individual	Direct Ownership Interest	NOT APPLICABLE	02/21/2003
Briosos, Eleuteria	Individual	Operational/Managerial Control	NOT APPLICABLE	09/10/2016
Crestwood Behavioral Health, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2007
Crestwood Behavioral Health, INC.	Organization	ADP of the SNF	NOT APPLICABLE	07/29/2025
Dobbins, James	Individual	ADP of the SNF	NOT APPLICABLE	01/29/1993
Helios Healthcare, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2007
Idylwood Hospital	Organization	ADP of the SNF	NOT APPLICABLE	01/27/1993
Lytal, George	Individual	ADP of the SNF	NOT APPLICABLE	01/29/1993

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Sunnyvale Post-Acute Center	0.0 mi	Sunnyvale, CA	★☆☆☆☆	1/5
Mountain View Healthcare Center	1.5 mi	Mountain View, CA	★★★☆☆	2/5
Los Altos Post-Acute	1.7 mi	Los Altos, CA	★★★☆☆	3/5
Sunnyvale Gardens Post Acute	1.7 mi	Sunnyvale, CA	★★★☆☆	2/5
Camino Ridge Post-Acute	1.8 mi	Mountain View, CA	★☆☆☆☆	1/5
Health Care Ctr at the Forum at Rancho San Antonio	1.9 mi	Cupertino, CA	★★★★☆	2/5
Sunny View Manor	2.1 mi	Cupertino, CA	★★★★★	4/5
Villa Siena	2.2 mi	Mountain View, CA	★☆☆☆☆	3/5
Cedar Crest Nursing and Rehabilitation Center	2.2 mi	Sunnyvale, CA	★★★★☆	3/5
Cupertino Healthcare & Wellness Center	2.4 mi	Cupertino, CA	★★★☆☆	3/5
The Terraces at Los Altos Health Facility	4.3 mi	Los Altos, CA	★★★★☆	3/5
Westwood Post Acute	5.1 mi	San Jose, CA	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Sunnyvale →

Facility data as of CMS processing date 2026-08-01. CCN 055211.

The Care File

Visit checklist — Idylwood Care Center

1002 W. Fremont Avenue, Sunnyvale, CA 94087 · 4087392383

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 055211 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)