Georgia ›Saint Simons Island

Heritage Oaks

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2255 Frederica Road, Saint Simons Island, GA 31522 (opens Google Maps) · Glynn County · (912) 638-9988· 125 certified beds · avg 57 residents/day · certified since May 1, 1995 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ETHICA HEALTH (50 facilities, chain avg rating 3.6★)

4/5
Health inspection rating (on-site)
inspected Apr 16, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.05
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584

  2. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

  3. D · Potential for more than minimal harm, isolated

    The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658

View all 10 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584
Apr 16, 2026D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Apr 16, 2026D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Apr 2, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Feb 5, 2023F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Feb 5, 2023D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 5, 2023D · Potential for more than minimal harm, isolatedThe facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645
Feb 5, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Feb 5, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202350F
202520F
202630D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.05
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.90
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.40
Georgia average: 3.09
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityGeorgia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.053.543.95top 16% in Georgia; top 37% in the U.S.
Registered Nurse hours0.900.500.69top 5% in Georgia; top 21% in the U.S.
Weekend total nurse staffing3.403.093.50top 21% in Georgia; top 48% in the U.S.
Weekend RN hours (not acuity-adjusted)0.410.350.48top 25% in Georgia; top 47% in the U.S.
Total nursing staff turnover (%)41.446.045.8top 36% in Georgia; top 40% in the U.S.
RN turnover (%)33.344.542.9top 30% in Georgia; top 33% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.77, weekend 2.90.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.45 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Heritage Oaks. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

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Before you compare prices

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Other

Owner / managerTypeRoleStakeSince
Community Health Systems INCOrganizationDirect Ownership InterestNOT APPLICABLE12/31/2009
Health Scholarships INCOrganizationDirect Ownership InterestNOT APPLICABLE03/01/2025
Cable, PaulIndividualManaging Control - Governing BodyNOT APPLICABLE03/01/2025
Cable, PaulIndividualCorporate DirectorNOT APPLICABLE03/01/2025
Clinical Services INCOrganizationOperational/Managerial ControlNOT APPLICABLE03/01/2025
Clinical Services INCOrganizationADP of the SNFNOT APPLICABLE03/01/2025
Community Ancillary Services INCOrganizationADP of the SNFNOT APPLICABLE03/01/2025
Community Health Systems INCOrganizationADP of the SNFNOT APPLICABLE04/19/2026
Community Primary Care of Georgia LLCOrganizationADP of the SNFNOT APPLICABLE03/01/2025
Crisp, JacquelineIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Crisp, JacquelineIndividualADP of the SNFNOT APPLICABLE04/07/2026
Dennis, KathrynIndividualManaging Control - Governing BodyNOT APPLICABLE03/01/2025
Dennis, KathrynIndividualCorporate DirectorNOT APPLICABLE03/01/2025
Hodges, KimberlyIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Lyons, CheleIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2025
Moody, TeresaIndividualManaging Control - Governing BodyNOT APPLICABLE03/01/2025
Moody, TeresaIndividualCorporate OfficerNOT APPLICABLE03/01/2025
Nichols, JosephIndividualManaging Control - Governing BodyNOT APPLICABLE03/01/2025
Nichols, JosephIndividualCorporate DirectorNOT APPLICABLE03/01/2025
Patel, MaulikkumarIndividualADP of the SNFNOT APPLICABLE03/01/2025

Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Ethica Health — 50 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 49 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 41% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Marsh's Edge3.8 miSaint Simons Island, GA★★★★★4/5
Senior Care Center - Brunswick5.9 miBrunswick, GA★☆☆☆☆1/5SFF
Gracemore Nursing and Rehab6.5 miBrunswick, GA★★★★★5/5
Sears Manor Nursing Home6.6 miBrunswick, GA★★☆☆☆2/5

Compare this facility with the 3 closest →

All facilities in Saint Simons Island →

Facility data as of CMS processing date 2026-08-01. CCN 115582.

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