Heritage Oaks

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.77, weekend 2.90.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.45 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Other

Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Ethica Health — 50 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• High Shoals Health and Rehabilitation — Bishop, GA · overall 4/5
• Joe-Anne Burgin Health and Rehabilitation — Cuthbert, GA · overall 5/5
• Lee County Health and Rehabilitation — Leesburg, GA · overall 3/5
• Lynn Haven Health and Rehabilitation — Gray, GA · overall 4/5
• Meadows Park Health and Rehabilitation — Vidalia, GA · overall 5/5
• Montezuma Health and Rehabilitation — Montezuma, GA · overall 3/5
• Newnan Health and Rehabilitation — Newnan, GA · overall 2/5
• Northridge Health and Rehabilitation — Commerce, GA · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 49 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 41% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Saint Simons Island →