Heartland Nursing & Rehab Center

Name: Heartland Nursing & Rehab Center
Address: 3600 OLD BOYNTON ROAD, Boynton Beach, FL, 33436, US
Telephone: 5617369992

3600 Old Boynton Road, Boynton Beach, FL 33436 · Palm Beach County · 120 certified beds · avg 114 residents/day · certified since Jan 16, 1992

Part of chain: EXCELSIOR CARE GROUP (33 facilities, chain avg rating 2.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 11, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 13, 2025	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 13, 2025	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Mar 13, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 13, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 13, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Jul 28, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 28, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 28, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 28, 2022	B · Minimal risk, repeated	The facility did not dispose of garbage and refuse properly.
Jul 28, 2022	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 8).

Year	Citations	Worst severity that year
2022	5	D
2023	1	D
2025	8	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.99	4.03	3.95	top 39% in Florida; top 40% in the U.S.
Registered Nurse hours	0.92	0.76	0.69	top 23% in Florida; top 19% in the U.S.
Weekend total nurse staffing	3.77	3.68	3.50	top 30% in Florida; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.83	0.53	0.48	top 14% in Florida; top 10% in the U.S.
Total nursing staff turnover (%)	23.9	41.4	45.8	top 11% in Florida; top 6% in the U.S.
RN turnover (%)	30.0	46.0	42.9	top 21% in Florida; top 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.86, weekend 3.51. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Fischel, Mayer	Individual	5% or Greater Indirect Ownership Interest	—	04/01/2023
Flnho Capital Group LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2023
Heartland Boynton Intermediate Opco Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2023
Palm Beach Health Partners LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2023
Varghese, Mathew	Individual	5% or Greater Indirect Ownership Interest	—	04/01/2023
George, Tia	Individual	W-2 Managing Employee	NOT APPLICABLE	04/01/2023
Landa, Benjamin	Individual	Corporate Officer	NOT APPLICABLE	04/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Boynton Beach Rehabilitation Center	0.5 mi	Boynton Beach, FL	★★★★★	4/5
Isles of Boynton Nursing and Rehab Center	2.4 mi	Boynton Beach, FL	★★★★☆	3/5
Boulevard Rehabilitation Center	2.7 mi	Boynton Beach, FL	★★★★☆	3/5
Hamlin Place of Boynton Beach	3.1 mi	Lantana, FL	★★★☆☆	3/5
VI at Lakeside Village	3.7 mi	Lantana, FL	★★★★★	4/5
Ventura Health and Rehabilitation Center	4.4 mi	Boynton Beach, FL	★★★☆☆	3/5
Finnish-American Village	4.5 mi	Lake Worth, FL	★★★★★	4/5
Lake Worth Rehabilitation Center	5.4 mi	Lake Worth, FL	★★☆☆☆	2/5
Pine Trail Nursing and Rehab Center	5.7 mi	Lake Worth, FL	★★☆☆☆	1/5
Terraces of Lake Worth Care Center and Rehab	5.7 mi	Lake Worth, FL	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Boynton Beach →

Facility data as of CMS processing date 2026-08-01. CCN 105755.

The Care File

Visit checklist — Heartland Nursing & Rehab Center

3600 Old Boynton Road, Boynton Beach, FL 33436 · 5617369992

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105755 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)