Florida ›Boynton Beach

Heartland Nursing & Rehab Center

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3600 Old Boynton Road, Boynton Beach, FL 33436 (opens Google Maps) · Palm Beach County · (561) 736-9992· 120 certified beds · avg 114 residents/day · certified since Jan 16, 1992 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: EXCELSIOR CARE GROUP (33 facilities, chain avg rating 2.5★)

3/5
Health inspection rating (on-site)
inspected Mar 13, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.99
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684

  2. E · Potential for more than minimal harm, pattern

    The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677

  3. E · Potential for more than minimal harm, pattern

    The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. F-0805

View all 15 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Feb 11, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Mar 13, 2025E · Potential for more than minimal harm, patternThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Mar 13, 2025E · Potential for more than minimal harm, patternThe facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805
Mar 13, 2025E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Mar 13, 2025D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Mar 13, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Mar 13, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Mar 13, 2025D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Mar 13, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Nov 16, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770
Jul 28, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Jul 28, 2022D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jul 28, 2022D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jul 28, 2022B · Potential for minimal harm, patternThe facility did not dispose of garbage and refuse properly. · F-0814
Jul 28, 2022B · Potential for minimal harm, patternThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 8).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 5
Serious citations (G–L): 0
2023
All citations: 1
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202250D
202310D
202580E
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.99
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.92
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.77
Florida average: 3.68
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityFlorida avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.994.033.95top 39% in Florida; top 40% in the U.S.
Registered Nurse hours0.920.760.69top 23% in Florida; top 19% in the U.S.
Weekend total nurse staffing3.773.683.50top 30% in Florida; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)0.830.530.48top 14% in Florida; top 10% in the U.S.
Total nursing staff turnover (%)23.941.445.8top 11% in Florida; top 6% in the U.S.
RN turnover (%)30.046.042.9top 21% in Florida; top 29% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.86, weekend 3.51.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Heartland Nursing & Rehab Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Fischel, MayerIndividual5% or Greater Indirect Ownership Interest—04/01/2023
Flnho Capital Group LLCOrganization5% or Greater Indirect Ownership Interest—04/01/2023
Heartland Boynton Intermediate Opco Holdco LLCOrganization5% or Greater Direct Ownership Interest100%04/01/2023
Palm Beach Health Partners LLCOrganization5% or Greater Indirect Ownership Interest—04/01/2023
Varghese, MathewIndividual5% or Greater Indirect Ownership Interest—04/01/2023
George, TiaIndividualW-2 Managing EmployeeNOT APPLICABLE04/01/2023
Landa, BenjaminIndividualCorporate OfficerNOT APPLICABLE04/01/2023

All 7 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Excelsior Care Group — 33 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 32 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
  • "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
  • "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 24% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 50 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Boynton Beach Rehabilitation Center0.5 miBoynton Beach, FL★★★★★4/5
Isles of Boynton Nursing and Rehab Center2.4 miBoynton Beach, FL★★★★☆3/5
Boulevard Rehabilitation Center2.7 miBoynton Beach, FL★★★★☆3/5
Hamlin Place of Boynton Beach3.1 miLantana, FL★★★☆☆3/5
VI at Lakeside Village3.7 miLantana, FL★★★★★4/5
Ventura Health and Rehabilitation Center4.4 miBoynton Beach, FL★★★☆☆3/5
Finnish-American Village4.5 miLake Worth, FL★★★★★4/5
Lake Worth Rehabilitation Center5.3 miLake Worth, FL★★☆☆☆2/5
Pine Trail Nursing and Rehab Center5.7 miLake Worth, FL★★☆☆☆1/5
Terraces of Lake Worth Care Center and Rehab5.7 miLake Worth, FL★★★★☆3/5
Cascades Health and Rehabilitation Center6.1 miDelray Beach, FL★★★☆☆2/5
Medicana Nursing and Rehab Center6.2 miLake Worth, FL★★★☆☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Palm Beach, FL — 54 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Boynton Beach →

Facility data as of CMS processing date 2026-08-01. CCN 105755.

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