Haven of Camp Verde
86 West Salt Mine Road, Camp Verde, AZ 86322 · Yavapai County · 58 certified beds · avg 48 residents/day · certified since Nov 13, 1985
Abuse citation flag (CMS)
Part of chain: HAVEN HEALTH (20 facilities, chain avg rating 2.7★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Feb 11, 2026 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 13, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 29, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 28, 2026 | E · Potential for harm, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| May 28, 2026 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 28, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 28, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 17, 2026 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint |
| Feb 11, 2026 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 8, 2023 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Dec 8, 2023 | F · Potential for harm, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Dec 8, 2023 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2025 | 10 | 0 | E |
| 2026 | 7 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $11,864.
| Date | Type | Amount / length |
|---|---|---|
| Feb 11, 2026 | Fine | $11,864 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.38 | 3.97 | 3.95 | bottom 27% in Arizona; bottom 31% in the U.S. |
| Registered Nurse hours | 0.77 | 0.69 | 0.69 | top 29% in Arizona; top 30% in the U.S. |
| Weekend total nurse staffing | 3.02 | 3.50 | 3.50 | bottom 32% in Arizona; bottom 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.53 | 0.49 | 0.48 | top 30% in Arizona; top 29% in the U.S. |
| Total nursing staff turnover (%) | 51.1 | 45.2 | 45.8 | bottom 31% in Arizona; bottom 34% in the U.S. |
| RN turnover (%) | 50.0 | 43.6 | 42.9 | bottom 39% in Arizona; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.13, RN 0.71, weekend 2.80. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Robertson, Brett | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2013 |
| Samuelian, Robert | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2013 |
| Samuelian, Spencer | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2013 |
| Samuelian, Stephen | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2013 |
| Seastrand, Jason | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2013 |
| West, Christian | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2013 |
| Comeau, Debra | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2024 |
| Comeau, Debra | Individual | ADP of the SNF | NOT APPLICABLE | 09/16/2024 |
| Espinosa, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/14/2024 |
| Espinosa, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 10/14/2024 |
| Fragoso, Lindsay | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/10/2021 |
| Fragoso, Lindsay | Individual | ADP of the SNF | NOT APPLICABLE | 05/10/2021 |
| Haven Arizona Real Estate, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 02/01/2013 |
| Haven Arizona Real Estate, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/03/2024 |
| Haven Camp Verde Real Estate LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 02/01/2013 |
| Haven Camp Verde Real Estate LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/03/2024 |
| Haven Real Estate Partners, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 02/01/2013 |
| Haven Real Estate Partners, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/02/2024 |
| Health Group Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/25/2024 |
| Health Group Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/25/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Haven of Cottonwood | 15.9 mi | Cottonwood, AZ | ★★☆☆☆ | 1/5 | |
| Haven of Sedona | 16.7 mi | Sedona, AZ | ★★☆☆☆ | 1/5 | abuseSFF |
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Facility data as of CMS processing date 2026-08-01. CCN 035118.