How to file a complaint about care →

1 fine totaling $16,801.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.53, RN 0.57, weekend 3.16.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.53 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Other

All 20 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Otterbein Seniorlife — 20 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Otterbein at Granville — Granville, OH · overall 5/5
• Otterbein at Maineville — Maineville, OH · overall 3/5
• Otterbein Gahanna — Gahanna, OH · overall 2/5
• Otterbein Lebanon Retirement Community — Lebanon, OH · overall 5/5
• Otterbein Loveland — Loveland, OH · overall 1/5
• Otterbein Middletown — Franklin, OH · overall 4/5
• Otterbein Monclova — Monclova, OH · overall 2/5
• Otterbein New Albany — New Albany, OH · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 19 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How do you coordinate and monitor care for residents who receive dialysis?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Logan, OH — 4 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Indian Lake Rehabilitation Center — Lakeview, OH · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in West Liberty →