Good Shepherd Health and Rehabilitation
60 Phillips Branch Road, Phelps, KY 41553 · Pike County · 118 certified beds · avg 87 residents/day · certified since Dec 27, 1990
Part of chain: PLAINVIEW HEALTHCARE PARTNERS (9 facilities, chain avg rating 2.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Nov 17, 2023 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 18, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Nov 17, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 18, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Nov 17, 2023 · F-0835 · triggered by a complaint
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 18, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Nov 17, 2023 · F-0837 · triggered by a complaint
The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility.
Why it matters: Weak leadership and accountability at the top often show up as problems in residents' daily care.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 18, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Nov 17, 2023 · F-0865 · triggered by a complaint
The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them.
Why it matters: Without a real quality improvement process, the same care problems tend to repeat instead of getting fixed.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 18, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Sep 13, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 19, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 22, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 13, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not provide routine dental care and 24-hour emergency dental care for residents. |
| Nov 17, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Nov 17, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 17, 2023 | ▲ J · Immediate jeopardy, one-off | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Nov 17, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility. · from a complaint |
| Nov 17, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · from a complaint |
| Oct 31, 2019 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 31, 2019 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 31, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2023 | 5 | 5 | J ▲ |
| 2024 | 3 | 1 | G ▲ |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
4 fines totaling $29,852.
| Date | Type | Amount / length |
|---|---|---|
| Sep 13, 2024 | Fine | $14,260 |
| Nov 17, 2023 | Fine | $5,197 |
| Nov 17, 2023 | Fine | $5,197 |
| Nov 17, 2023 | Fine | $5,198 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Kentucky avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.04 | 3.71 | 3.95 | bottom 24% in Kentucky; bottom 15% in the U.S. |
| Registered Nurse hours | 0.51 | 0.74 | 0.69 | bottom 32% in Kentucky; bottom 39% in the U.S. |
| Weekend total nurse staffing | 3.03 | 3.27 | 3.50 | top 47% in Kentucky; bottom 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.55 | 0.53 | 0.48 | top 32% in Kentucky; top 28% in the U.S. |
| Total nursing staff turnover (%) | 39.6 | 46.4 | 45.8 | top 30% in Kentucky; top 35% in the U.S. |
| RN turnover (%) | 35.7 | 41.8 | 42.9 | top 41% in Kentucky; top 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 0.57, weekend 3.41. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Who owns this facility
For profit - Partnership
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Herskowitz, David | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2019 |
| Kasper, Aaron | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2019 |
| Moskowitz, Isaac | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/21/2025 |
| Phelps Ky Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2019 |
| Herskowitz, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2019 |
| Herskowitz, David | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2019 |
| Hurley, Angelina | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/19/2019 |
| Hurley, Angelina | Individual | ADP of the SNF | NOT APPLICABLE | 10/19/2019 |
| Ravi, Pallaki | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Ravi, Pallaki | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "Who owns and governs this facility, and how long has the current administrator been here?"
- "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do residents get routine dental care, and what happens if someone has a dental emergency at night?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Trinity Health Care of Mingo | 13.2 mi | Williamson, WV | ★★★☆☆ | 4/5 | |
| Heritage Hall Grundy | 14.4 mi | Grundy, VA | ★★★★★ | 4/5 | |
| Tug Valley Arh Skilled Nursing Facility | 15.3 mi | South Williamson, KY | ★★★★☆ | 3/5 | |
| Elkhorn Health & Rehabilitation | 18.4 mi | Elkhorn City, KY | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 185222.