Encore at Turf Valley

Name: Encore at Turf Valley
Address: 11150 RESORT ROAD, Ellicott City, MD, 21042, US
Telephone: 4104617070

11150 Resort Road, Ellicott City, MD 21042 · Howard County · 91 certified beds · avg 85 residents/day · certified since Jun 2, 2010

Part of chain: LORIEN HEALTH SERVICES (8 facilities, chain avg rating 3.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.19

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (33)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 14, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 14, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 14, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 14, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
May 14, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
May 14, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 14, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 14, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 14, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 14, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Nov 24, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 24, 2021	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 24, 2021	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 24, 2021	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 24, 2021	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 24, 2021	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Nov 24, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 24, 2021	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
Nov 24, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 24, 2021	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Nov 24, 2021	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Oct 4, 2018	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 4, 2018	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (21 → 9).

Year	Citations	Worst severity that year
2018	2	E
2021	21	F
2025	10	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maryland avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.19	3.83	3.95	top 21% in Maryland; top 32% in the U.S.
Registered Nurse hours	1.06	0.83	0.69	top 17% in Maryland; top 13% in the U.S.
Weekend total nurse staffing	3.63	3.43	3.50	top 26% in Maryland; top 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.77	0.63	0.48	top 22% in Maryland; top 13% in the U.S.
Total nursing staff turnover (%)	60.4	40.2	45.8	bottom 6% in Maryland; bottom 16% in the U.S.
RN turnover (%)	50.0	38.7	42.9	bottom 26% in Maryland; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.39, RN 1.11, weekend 3.80. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Collison, Michele	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Juras, Rosemary	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Licata, Linda	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Mangione, Joanne	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Mangione, John	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Mangione, Louis	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Mangione, Nicholas	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Mangione, Peter	Individual	5% or Greater Direct Ownership Interest	10%	10/01/2004
Mangione, Samuel	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
O'Keefe, Frances	Individual	5% or Greater Direct Ownership Interest	10%	10/18/2004
Grimmel, Louis	Individual	Corporate Director	NOT APPLICABLE	10/18/2004
Grimmel, Louis	Individual	Corporate Officer	NOT APPLICABLE	10/18/2004
Hummer, Jim	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2021
Licata, Linda	Individual	Corporate Officer	NOT APPLICABLE	10/18/2004
Mangione, John	Individual	Corporate Director	NOT APPLICABLE	10/18/2004
Mangione, John	Individual	Corporate Officer	NOT APPLICABLE	10/18/2004
Mangione, Louis	Individual	Corporate Director	NOT APPLICABLE	10/18/2004
Mangione, Louis	Individual	Corporate Officer	NOT APPLICABLE	10/18/2004

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Lutheran Village at Miller's Grant	3.7 mi	Ellicott City, MD	★★★★★	5/5
Ellicott City Healthcare Center	4.2 mi	Ellicott City, MD	★★☆☆☆	1/5	abuse
Residences at Vantage Point	5.7 mi	Columbia, MD	★★★★★	4/5
Autumn Lake Healthcare at Birch Manor	6.5 mi	Sykesville, MD	★★★★☆	3/5
Willowbrooke Court Skilled Care Center Fairhaven	6.5 mi	Sykesville, MD	★★★★☆	3/5
Copper Ridge Nursing and Assisted Living Center	6.8 mi	Sykesville, MD	★☆☆☆☆	1/5
Chapel Hill Nursing Center	6.9 mi	Randallstown, MD	★☆☆☆☆	2/5
Patapsco Healthcare	7.0 mi	Randallstown, MD	★☆☆☆☆	1/5	abuse
Lorien Health Systems - Columbia	7.2 mi	Columbia, MD	★★☆☆☆	2/5
Future Care Old Court	7.4 mi	Randallstown, MD	★★★★★	5/5
Meadow Park Rehabilitation and Healthcare Center	7.7 mi	Catonsville, MD	★★★★☆	3/5
Autumn Lake Healthcare at Summit Park	8.3 mi	Catonsville, MD	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Ellicott City →

Facility data as of CMS processing date 2026-08-01. CCN 215355.

The Care File

Visit checklist — Encore at Turf Valley

11150 Resort Road, Ellicott City, MD 21042 · 4104617070

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 215355 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)