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Dupage Care Center
400 N County Farm Rd, Wheaton, IL 60187 (opens Google Maps) · Du Page County · (630) 665-6400· 366 certified beds · avg 209 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Sep 11, 2025
1
Serious findings on record
most recent Jun 20, 2024
$0
Fines, last 3 years
3.86
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Jun 20, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Actual harm, isolated · Jun 20, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 24, 2024 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
View all 24 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 11, 2025 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Sep 11, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Sep 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Sep 11, 2025 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Sep 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Aug 23, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 23, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 23, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Aug 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jun 20, 2024 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Oct 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Oct 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Oct 19, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (10 → 7).
All citationsSerious citations (G–L)
2023
All citations: 6
Serious citations (G–L): 0
2024
All citations: 11
Serious citations (G–L): 1
2025
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | E |
| 2024 | 11 | 1 | G ▲ |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIllinois averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.86
Illinois average: 2.99
U.S. average: 3.95
Registered Nurse hours
This facility: 1.10
Illinois average: 0.63
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.32
Illinois average: 2.67
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.86 | 2.99 | 3.95 | top 18% in Illinois; top 46% in the U.S. |
| Registered Nurse hours | 1.10 | 0.63 | 0.69 | top 11% in Illinois; top 12% in the U.S. |
| Weekend total nurse staffing | 3.32 | 2.67 | 3.50 | top 20% in Illinois; bottom 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.86 | 0.56 | 0.48 | top 15% in Illinois; top 9% in the U.S. |
| Total nursing staff turnover (%) | 16.9 | 44.5 | 45.8 | top 2% in Illinois; top 2% in the U.S. |
| RN turnover (%) | 17.0 | 41.8 | 42.9 | top 13% in Illinois; top 11% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 1.17, weekend 3.53.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Dupage Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Dupage County | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/28/1966 |
| Baker Tilly Us LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2016 |
| Baker Tilly Us LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2016 |
| Berman, Shauna | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/19/2013 |
| Berman, Shauna | Individual | ADP of the SNF | NOT APPLICABLE | 10/19/2013 |
| Bohan, Heidi | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/28/2021 |
| Bohan, Heidi | Individual | ADP of the SNF | NOT APPLICABLE | 04/28/2021 |
| Borske, Diane | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/04/2023 |
| Borske, Diane | Individual | ADP of the SNF | NOT APPLICABLE | 02/04/2023 |
| Butler, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/10/2022 |
| Butler, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 12/10/2022 |
| Cerny, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/21/2014 |
| Cerny, Karen | Individual | ADP of the SNF | NOT APPLICABLE | 04/21/2014 |
| Chadwick, Janelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/24/2017 |
| Chadwick, Janelle | Individual | ADP of the SNF | NOT APPLICABLE | 07/24/2017 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 03/20/2025 |
| Coblentz, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | NO DATE PROVIDED |
| Coblentz, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 05/20/2002 |
| Dupage County | Organization | ADP of the SNF | NOT APPLICABLE | 08/08/1966 |
| Galleta, Arleen | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/06/2023 |
Showing 20 of 39 parties CMS has on file for this facility; 19 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 17% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 39 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 125 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wynscape Health & Rehab | 0.2 mi | Wheaton, IL | ★★★★★ | 5/5 | |
| Ahva Care of Winfield | 0.7 mi | Winfield, IL | ★★★★☆ | 4/5 | |
| Wheaton Village Nrsg & RHB Ctr | 1.0 mi | Wheaton, IL | ★★★☆☆ | 3/5 | |
| Covenant Living - Windsor Park | 3.0 mi | Carol Stream, IL | ★★★★★ | 4/5 | |
| West Chicago Living and Rehab Center | 3.3 mi | West Chicago, IL | ★☆☆☆☆ | 2/5 | abuse |
| Aperion Care West Chicago | 4.3 mi | West Chicago, IL | ★★☆☆☆ | 2/5 | abuse |
| Springs at Monarch Landing, the | 4.6 mi | Naperville, IL | ★★★★★ | 4/5 | |
| Thrive of Lisle | 4.8 mi | Lisle, IL | ★★★★☆ | 4/5 | |
| Arista Healthcare | 5.0 mi | Naperville, IL | ★★★★★ | 5/5 | |
| Tabor Hills Health Care Fac | 5.1 mi | Naperville, IL | ★★★★★ | 4/5 | |
| Meadowbrook Manor - Naperville | 5.7 mi | Naperville, IL | ★★★☆☆ | 3/5 | |
| St Patrick's Residence | 5.8 mi | Naperville, IL | ★★★☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Du Page, IL — 38 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Eden Vista Burr Ridge — Burr Ridge, IL · overall 4/5
- Grove of Elmhurst, the — Elmhurst, IL · overall 1/5
- Landmark of Itasca Rehabilitation and Nursing Cent — Itasca, IL · overall 1/5abuseSFF
- Oak Trace — Downers Grove, IL · overall 5/5
- Oakwood Rehab and Nursing Center — Westmont, IL · overall 1/5abuse
- Park Place Christian Community — Elmhurst, IL · overall 5/5
- Pearl of Hinsdale, the — Hinsdale, IL · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 145050.
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