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Countryside Health Care of Milford
Countryside Drive, Milford, MA 01757 (opens Google Maps) · Worcester County · (508) 473-0435· 109 certified beds · avg 99 residents/day · certified since Jul 1, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Feb 2, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.97
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. F-0640
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
View all 13 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 2, 2026 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Nov 20, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Nov 20, 2024 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Nov 20, 2024 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Sep 7, 2023 | E · Potential for more than minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Sep 7, 2023 | E · Potential for more than minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Sep 7, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 7, 2023 | D · Potential for more than minimal harm, isolated | The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role. · F-0551 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 2).
All citationsSerious citations (G–L)
2023
All citations: 4
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 7 | 0 | E |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.97
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.58
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.73
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.97 | 3.89 | 3.95 | top 9% in Massachusetts; top 14% in the U.S. |
| Registered Nurse hours | 0.58 | 0.65 | 0.69 | bottom 49% in Massachusetts; bottom 49% in the U.S. |
| Weekend total nurse staffing | 4.73 | 3.51 | 3.50 | top 7% in Massachusetts; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.46 | 0.48 | bottom 46% in Massachusetts; top 49% in the U.S. |
| Total nursing staff turnover (%) | 31.4 | 38.2 | 45.8 | top 32% in Massachusetts; top 17% in the U.S. |
| RN turnover (%) | 23.1 | 42.6 | 42.9 | top 14% in Massachusetts; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.51, weekend 4.19.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.40 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Countryside Health Care of Milford. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - City
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Geriatric Authority of Milford | Organization | 5% or Greater Direct Ownership Interest | 100% | 05/20/1982 |
| Earl, Cathyann | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/02/2013 |
| Geriatric Authority of Milford | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/20/1982 |
| Isabella, Michael | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/10/2017 |
All 4 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 31% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 86 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Blaire House of Milford | 2.1 mi | Milford, MA | ★☆☆☆☆ | 2/5 | |
| Oc Milford Gardens LLC | 2.7 mi | Milford, MA | ★☆☆☆☆ | 1/5 | |
| Adviniacare at Northbridge | 5.0 mi | Northbridge, MA | ★★★☆☆ | 4/5 | |
| Blackstone Valley Health and Rehabilitation | 6.3 mi | Whitinsville, MA | ★★★☆☆ | 3/5 | |
| Lydia Taft House | 7.2 mi | Uxbridge, MA | ★★★★★ | 5/5 | |
| Waterview Lodge LLC, Rehabilitation & Healthcare | 7.4 mi | Ashland, MA | ★★★☆☆ | 2/5 | |
| Medway Country Manor Skilled Nursing & Rehabilitat | 7.4 mi | Medway, MA | —/5 | SFF | |
| Timothy Daniels House | 7.5 mi | Holliston, MA | ★★★★☆ | 3/5 | |
| Whittier Westborough Transitional Care Unit | 8.6 mi | Westborough, MA | ★★★★★ | 4/5 | |
| Westborough Healthcare | 8.9 mi | Westborough, MA | ★★☆☆☆ | 3/5 | |
| Beaumont Rehab & Skilled Nursing Ctr - Westboro | 9.3 mi | Westborough, MA | ★★★☆☆ | 3/5 | |
| The Gardens at Cedarwood | 9.9 mi | Franklin, MA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Worcester, MA — 50 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Fitchburg Healthcare — Fitchburg, MA · overall 1/5
- Fitchburg Rehabilitation and Nursing Center — Fitchburg, MA · overall 1/5
- Gardner Rehabilitation and Nursing Center — Gardner, MA · overall 2/5
- Hermitage Healthcare (the) — Worcester, MA · overall 2/5
- Highlands, the — Fitchburg, MA · overall 3/5
- Holden Rehabilitation & Nursing Center — Holden, MA · overall 4/5
- Holy Trinity Eastern Orthodox N & R Center — Worcester, MA · overall 5/5
- Jewish Healthcare Center — Worcester, MA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225463.