White Oak Manor

Name: White Oak Manor
Address: 1926 RIDGE AVENUE, Warren, OH, 44484, US
Telephone: 3303694672

1926 Ridge Avenue, Warren, OH 44484 · Trumbull County · 52 certified beds · avg 29 residents/day · certified since Jul 31, 1989

2/5

Health inspection rating (on-site)

Serious findings on record

$3,282

Fines, last 3 years

3.66

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Oct 1, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Oct 2, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 22, 2026	F · Potential for harm, facility-wide	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
Jan 28, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Oct 1, 2025	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 8, 2025	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
May 8, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
May 8, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 8, 2025	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
May 8, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Feb 20, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Dec 7, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 7, 2022	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 7, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 2, 2022	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2022	4	0	E
2024	4	0	D
2025	7	1	J ▲
2026	2	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $3,282.

Date	Type	Amount / length
Dec 26, 2023	Fine	$3,282

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.66	3.45	3.95	top 28% in Ohio; bottom 44% in the U.S.
Registered Nurse hours	0.47	0.60	0.69	bottom 32% in Ohio; bottom 33% in the U.S.
Weekend total nurse staffing	3.38	3.07	3.50	top 22% in Ohio; top 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.19	0.42	0.48	bottom 7% in Ohio; bottom 11% in the U.S.
Total nursing staff turnover (%)	48.4	48.7	45.8	top 49% in Ohio; bottom 41% in the U.S.
RN turnover (%)	0.0	43.9	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.30, RN 0.42, weekend 3.05. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Haeger, Kent	Individual	5% or Greater Indirect Ownership Interest	6%	06/01/2022
Lions Pride Trust U/A/D 09/30/2009	Organization	5% or Greater Indirect Ownership Interest	94%	06/01/2022
Warren Associates Limited Partnership	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2022
Embassy Healthcare Management INC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2022
Gold, Brad	Individual	W-2 Managing Employee	NOT APPLICABLE	06/01/2022
Gold, Brad	Individual	Corporate Officer	NOT APPLICABLE	06/01/2022
Gold, Brad	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who is your infection preventionist, and what training do they have?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Washington Square Healthcare Center	2.6 mi	Warren, OH	★★☆☆☆	1/5
Community Skilled Healthcare	3.2 mi	Warren, OH	★☆☆☆☆	1/5	abuseSFF
Warren Nursing & Rehab	3.3 mi	Warren, OH	★☆☆☆☆	1/5	SFF
Gillette Nursing Home	3.3 mi	Warren, OH	★★★★☆	5/5
Autumn Hills Care Center	3.4 mi	Niles, OH	★★★☆☆	3/5
Shepherd of the Valley Howland	3.7 mi	Howland, OH	★★★★☆	4/5
Vista Center at the Ridge	4.6 mi	Mineral Ridge, OH	★★☆☆☆	2/5
Shepherd of the Valley Liberty	6.0 mi	Girard, OH	★★★☆☆	3/5
Windsor House at Champion	6.6 mi	Champion, OH	★★★☆☆	3/5
Aventura at Humility House	6.8 mi	Austintown, OH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Warren →

Facility data as of CMS processing date 2026-08-01. CCN 365748.

The Care File

Visit checklist — White Oak Manor

1926 Ridge Avenue, Warren, OH 44484 · 3303694672

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $3,282

Most serious findings on record:

▲ Oct 1, 2025 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who is your infection preventionist, and what training do they have?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365748 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)