Grand Rapids Care Center

Name: Grand Rapids Care Center
Address: 24201 W 3RD ST, Grand Rapids, OH, 43522, US
Telephone: 4198325195

24201 W 3rd St, Grand Rapids, OH 43522 · Wood County · 32 certified beds · avg 31 residents/day · certified since Sep 10, 1999

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.60

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 30, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 30, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Apr 12, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 12, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Apr 12, 2024	C · Minimal risk, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
May 24, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
May 24, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
May 24, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 24, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 24, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 24, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 24, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 24, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 24, 2023	C · Minimal risk, facility-wide	The facility did not observe each nurse aide's job performance or provide regular training as required.
Jan 30, 2020	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 30, 2020	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jan 30, 2020	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 3).

Year	Citations	Worst severity that year
2020	3	F
2023	9	D
2024	3	D
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.60	3.45	3.95	bottom 6% in Ohio; bottom 5% in the U.S.
Registered Nurse hours	0.90	0.60	0.69	top 9% in Ohio; top 21% in the U.S.
Weekend total nurse staffing	2.37	3.07	3.50	bottom 7% in Ohio; bottom 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.00	0.42	0.48	top 2% in Ohio; top 6% in the U.S.
Total nursing staff turnover (%)	33.3	48.7	45.8	top 13% in Ohio; top 20% in the U.S.
RN turnover (%)	0.0	43.9	42.9	top 1% in Ohio; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 1.13, weekend 2.97. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
SHH Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	03/01/2019
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Citrin Cooperman Advisors LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2011
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Grand Rapids Re Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2018
Hohlefelder, Jason	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/19/2022
Hohlefelder, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	12/19/2022
Hohlefelder, Jason	Individual	ADP of the SNF	NOT APPLICABLE	12/19/2022
Nicoluzakis, Gregory	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Nicoluzakis, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2019
Roberts, Seth	Individual	Operational/Managerial Control	NOT APPLICABLE	11/21/2022
Roberts, Seth	Individual	ADP of the SNF	NOT APPLICABLE	11/21/2022
Saber Governance LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
Saber Governance LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
Saber Healthcare Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2011
Schmidt, Robert	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2018
SHG Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
SHG Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
Volpe, Benjamin	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Volpe, Benjamin	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"How are residents' personal funds handled here, and what records can families review?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Ayden Healthcare of Waterville	7.4 mi	Waterville, OH	★★☆☆☆	1/5
Whitehouse Country Manor	7.9 mi	Whitehouse, OH	★★★★☆	3/5
Astoria Place of Waterville	9.0 mi	Waterville, OH	★★☆☆☆	1/5	abuse
Bowling Green Manor	10.4 mi	Bowling Green, OH	★★★★☆	3/5
Wood Haven Health Care Senior Living & Rehab	11.4 mi	Bowling Green, OH	★★★★☆	3/5
Swanton Valley Rehabilitation and Healthcare Cente	11.8 mi	Swanton, OH	★★☆☆☆	2/5
Embassy of Swanton	11.9 mi	Swanton, OH	★★★★☆	3/5
Otterbein Monclova	12.1 mi	Monclova, OH	★★☆☆☆	2/5
Lakes of Monclova Health Campus the	13.2 mi	Maumee, OH	★★★★★	4/5
Lutheran Home	13.3 mi	Napoleon, OH	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Grand Rapids →

Facility data as of CMS processing date 2026-08-01. CCN 366181.

The Care File

Visit checklist — Grand Rapids Care Center

24201 W 3rd St, Grand Rapids, OH 43522 · 4198325195

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "How are residents' personal funds handled here, and what records can families review?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366181 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)