Copper Ridge Care Center

Name: Copper Ridge Care Center
Address: 201 HARTNELL AVENUE, Redding, CA, 96002, US
Telephone: 5302222273

201 Hartnell Avenue, Redding, CA 96002 · Shasta County · 125 certified beds · avg 120 residents/day · certified since Sep 6, 1988

Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.86

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Dec 13, 2024 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 8, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 5, 2025	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Dec 5, 2025	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Nov 19, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 19, 2025	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Nov 19, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · from a complaint
Dec 13, 2024	▲ G · Actual harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Oct 31, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Sep 26, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 31, 2024	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint
May 31, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
May 31, 2024	D · Potential for harm, one-off	The facility did not bring in qualified outside professionals to provide a required service when it didn't have a qualified professional on staff. · from a complaint
Feb 17, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 17, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 17, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2022	3	0	E
2024	7	1	G ▲
2025	6	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.86	4.31	3.95	bottom 31% in California; top 46% in the U.S.
Registered Nurse hours	0.41	0.61	0.69	bottom 35% in California; bottom 23% in the U.S.
Weekend total nurse staffing	3.40	3.90	3.50	bottom 22% in California; top 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.34	0.51	0.48	bottom 44% in California; bottom 40% in the U.S.
Total nursing staff turnover (%)	40.6	36.7	45.8	bottom 36% in California; top 38% in the U.S.
RN turnover (%)	27.3	38.1	42.9	top 31% in California; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.29, RN 0.45, weekend 3.77. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bay Bridge Capital Partners, LLC	Organization	5% or Greater Indirect Ownership Interest	100%	08/15/2014
Hudson River Opco LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/20/2019
Apt, Frederick	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Hancock, Mark	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Jergensen, Joshua	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Mantri, Dinesh	Individual	Contracted Managing Employee	NOT APPLICABLE	04/01/2007
Mitchell, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Thompson, Darrell	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2022
Thompson, Darrell	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
River Valley Healthcare & Wellness Centre, LP	1.1 mi	Redding, CA	★★★★☆	4/5
Crestwood Wellness and Recovery Center	1.1 mi	Redding, CA	★★★☆☆	2/5	abuse
Redding Post Acute	1.3 mi	Redding, CA	★★★★☆	4/5
Marquis Care at Shasta	1.3 mi	Redding, CA	★★☆☆☆	2/5
Vibra Hospital of Northern California D/P SNF	2.4 mi	Redding, CA	★★★★★	4/5
Quartz Hill Post Acute	2.5 mi	Redding, CA	★★★☆☆	3/5
Veterans Home of California - Redding	4.4 mi	Redding, CA	★★★★★	4/5
Oak River Rehab	8.9 mi	Anderson, CA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Redding →

Facility data as of CMS processing date 2026-08-01. CCN 555316.

The Care File

Visit checklist — Copper Ridge Care Center

201 Hartnell Avenue, Redding, CA 96002 · 5302222273

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Dec 13, 2024 (F-0760, Actual harm, one-off): The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555316 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)