Concord Care and Rehabilitation Center

Name: Concord Care and Rehabilitation Center
Address: 620 W STRUB RD, Sandusky, OH, 44870, US
Telephone: 4196265373

620 W Strub Rd, Sandusky, OH 44870 · Erie County · 50 certified beds · avg 47 residents/day · certified since Aug 19, 1992

Part of chain: AOM HEALTHCARE (20 facilities, chain avg rating 2.7★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.98

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 5, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 5, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 3, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 3, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Jun 3, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 28, 2023	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Apr 25, 2022	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Apr 25, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 25, 2022	F · Potential for harm, facility-wide	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Apr 25, 2022	F · Potential for harm, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Apr 25, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Apr 25, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 30, 2019	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 30, 2019	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
May 30, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (20 → 2).

Year	Citations	Worst severity that year
2019	3	F
2022	20	F
2023	1	D
2024	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.98	3.45	3.95	bottom 24% in Ohio; bottom 13% in the U.S.
Registered Nurse hours	0.60	0.60	0.69	top 38% in Ohio; top 48% in the U.S.
Weekend total nurse staffing	2.63	3.07	3.50	bottom 20% in Ohio; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.43	0.42	0.48	top 39% in Ohio; top 43% in the U.S.
Total nursing staff turnover (%)	50.0	48.7	45.8	bottom 46% in Ohio; bottom 38% in the U.S.
RN turnover (%)	50.0	43.9	42.9	bottom 43% in Ohio; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.15, RN 0.64, weekend 2.77. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Amsel, Hindy	Individual	5% or Greater Direct Ownership Interest	10%	06/02/2015
Goldstein, Jeffery	Individual	5% or Greater Direct Ownership Interest	10%	06/02/2015
Sherman, Alexander	Individual	5% or Greater Direct Ownership Interest	13%	06/02/2015
Sherman, Tzvi	Individual	5% or Greater Direct Ownership Interest	13%	06/02/2015
Sherman, Yehuda	Individual	5% or Greater Direct Ownership Interest	13%	06/02/2015
Tratner, Batsheva	Individual	5% or Greater Direct Ownership Interest	10%	06/02/2015
Gilbert, Cora	Individual	W-2 Managing Employee	NOT APPLICABLE	10/31/2019
Goldstein, Jeffery	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2015
Parker, Diane	Individual	W-2 Managing Employee	NOT APPLICABLE	08/01/2015
Sherman, Alexander	Individual	Operational/Managerial Control	NOT APPLICABLE	06/02/2015
Sherman, Samuel	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Ohio Veterans Home	0.7 mi	Sandusky, OH	★★★★☆	2/5	abuse
Parkvue Health Care Center	2.0 mi	Sandusky, OH	★★★★★	4/5
Providence Care Center	2.0 mi	Sandusky, OH	★☆☆☆☆	1/5
The Meadows at Osborn Park	3.2 mi	Huron, OH	★★★★☆	4/5
Admirals Pointe Nursing & Rehabilitation	5.6 mi	Huron, OH	★★★★★	5/5
Otterbein North Shore	9.6 mi	Lakeside, OH	★★★★★	4/5
Vista Care Center of Milan	9.7 mi	Milan, OH	★★☆☆☆	1/5	abuse
Twilight Gardens Nursing and Rehabilitation	12.5 mi	Norwalk, OH	★★★★☆	4/5
Bellevue Care Center	12.5 mi	Bellevue, OH	★★★★★	5/5
Willows at Bellevue	12.8 mi	Bellevue, OH	★★★★★	4/5
Carecore at Gaymont	12.9 mi	Norwalk, OH	★★★☆☆	3/5
Norwalk Memorial Home	13.6 mi	Norwalk, OH	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Sandusky →

Facility data as of CMS processing date 2026-08-01. CCN 365885.

The Care File

Visit checklist — Concord Care and Rehabilitation Center

620 W Strub Rd, Sandusky, OH 44870 · 4196265373

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365885 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)