How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.41, weekend 2.79.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.24 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 44 parties CMS has on file for this facility; 24 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Citizens Memorial Health Care — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Lake Stockton Healthcare Facility — Stockton, MO · overall 4/5
• Parkview Health Care Facility — Bolivar, MO · overall 4/5
• Ash Grove Healthcare Facility — Ash Grove, MO · overall 3/5
• Citizens Memorial Healthcare Facility — Bolivar, MO · overall 2/5
• Colonial Springs Healthcare Center — Buffalo, MO · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "If the water supply is interrupted, how do you keep residents supplied with drinking water and sanitation?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Missouri midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 44 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in El Dorado Springs →