Colonnades Health Care Center
100 Colonnades Hill Drive, Charlottesville, VA 22901 · Albemarle County · 34 certified beds · avg 20 residents/day · certified since Sep 5, 1991
Abuse citation flag (CMS)
Part of chain: SUNRISE SENIOR LIVING (4 facilities, chain avg rating 3.5★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Nov 1, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Dec 16, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Nov 1, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Feb 17, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (26)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 1, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 1, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Nov 1, 2024 | F · Potential for harm, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Nov 1, 2024 | E · Potential for harm, repeated | The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Nov 1, 2024 | D · Potential for harm, one-off | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. |
| Mar 15, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 15, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 15, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 25, 2021 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 22).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | D |
| 2023 | 3 | 0 | E |
| 2024 | 22 | 2 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
0 fines totaling $0, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Nov 1, 2024 | Payment Denial | 10 days from Feb 7, 2025 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 7.36 | 3.67 | 3.95 | top 2% in Virginia; top 1% in the U.S. |
| Registered Nurse hours | 1.42 | 0.66 | 0.69 | top 6% in Virginia; top 5% in the U.S. |
| Weekend total nurse staffing | 6.64 | 3.21 | 3.50 | top 1% in Virginia; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.68 | 0.46 | 0.48 | top 12% in Virginia; top 17% in the U.S. |
| Total nursing staff turnover (%) | 36.4 | 48.1 | 45.8 | top 22% in Virginia; top 27% in the U.S. |
| RN turnover (%) | 42.9 | 48.2 | 42.9 | top 38% in Virginia; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.72, RN 1.30, weekend 6.07. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Welltower INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2018 |
| Welltower Opco Group LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 11/01/2018 |
| Welltower TRS Holdco LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2018 |
| Calloway, Christopher | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2025 |
| Calloway, Christopher | Individual | ADP of the SNF | NOT APPLICABLE | 01/02/2025 |
| Coelho, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/23/2022 |
| Coelho, Andrew | Individual | ADP of the SNF | NOT APPLICABLE | 08/23/2022 |
| Eki, David | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2022 |
| Falco, Denise | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2025 |
| Falco, Denise | Individual | ADP of the SNF | NOT APPLICABLE | 01/16/2025 |
| Frantz, Edward | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/23/2022 |
| Frantz, Edward | Individual | ADP of the SNF | NOT APPLICABLE | 08/23/2022 |
| Harris, Tony | Individual | ADP of the SNF | NOT APPLICABLE | 01/16/2025 |
| Kessler, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/23/2022 |
| Kessler, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 08/23/2022 |
| O'Riordan, Damien | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2025 |
| O'Riordan, Damien | Individual | ADP of the SNF | NOT APPLICABLE | 01/16/2025 |
| Painter, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/23/2022 |
| Painter, David | Individual | ADP of the SNF | NOT APPLICABLE | 08/23/2022 |
| Royal, Patricia | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Cedars Healthcare Center | 0.4 mi | Charlottesville, VA | ★★☆☆☆ | 2/5 | |
| Monroe Health & Rehab Center | 0.9 mi | Charlottesville, VA | ★★★☆☆ | 2/5 | |
| The Laurels of Charlottesville | 1.1 mi | Charlottesville, VA | ★★★☆☆ | 2/5 | |
| Our Lady of Peace INC | 1.5 mi | Charlottesville, VA | ★★★☆☆ | 2/5 | |
| Charlottesville Health & Rehabilitation Center | 2.1 mi | Charlottesville, VA | ★★☆☆☆ | 2/5 | |
| Westminster Canterbury Blue Ri | 3.5 mi | Charlottesville, VA | ★★★★★ | 3/5 | |
| Albemarle Health & Rehabilitation Center | 4.2 mi | Charlottesville, VA | ★★☆☆☆ | 1/5 | |
| Greene Acres Rehabilitation and Nursing | 16.6 mi | Stanardsville, VA | ★★★☆☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 495254.