Bedford Court Healthcare Cent.

Name: Bedford Court Healthcare Cent.
Address: 3701 INTERNATIONAL DRIVE, Silver Spring, MD, 20906, US
Telephone: 3015982900

3701 International Drive, Silver Spring, MD 20906 · Montgomery County · 60 certified beds · avg 43 residents/day · certified since Jan 27, 1993

Part of chain: SUNRISE SENIOR LIVING (4 facilities, chain avg rating 3.5★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.66

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 20, 2026	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 20, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Mar 20, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 20, 2026	E · Potential for harm, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Mar 20, 2026	E · Potential for harm, repeated	The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better.
Mar 20, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Mar 20, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 20, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 20, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 20, 2026	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Mar 20, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Dec 12, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 12, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Dec 12, 2024	E · Potential for harm, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Dec 12, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 27, 2020	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 27, 2020	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (13 → 10).

Year	Citations	Worst severity that year
2020	2	D
2024	15	E
2026	11	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maryland avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.66	3.83	3.95	top 6% in Maryland; top 6% in the U.S.
Registered Nurse hours	0.69	0.83	0.69	top 49% in Maryland; top 37% in the U.S.
Weekend total nurse staffing	5.12	3.43	3.50	top 6% in Maryland; top 5% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.63	0.48	bottom 26% in Maryland; bottom 50% in the U.S.
Total nursing staff turnover (%)	19.1	40.2	45.8	top 6% in Maryland; top 2% in the U.S.
RN turnover (%)	50.0	38.7	42.9	bottom 26% in Maryland; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.06, RN 0.62, weekend 4.58. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Welltower INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	10/01/2018
Welltower Opco Group LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	10/01/2018
Welltower TRS Holdco LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	10/01/2018
Bernstein, Christina	Individual	Operational/Managerial Control	NOT APPLICABLE	11/11/2024
Bernstein, Christina	Individual	ADP of the SNF	NOT APPLICABLE	11/11/2024
Coelho, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	08/23/2022
Coelho, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	08/23/2022
Falco, Denise	Individual	Operational/Managerial Control	NOT APPLICABLE	08/23/2022
Falco, Denise	Individual	ADP of the SNF	NOT APPLICABLE	08/23/2022
Frantz, Edward	Individual	Operational/Managerial Control	NOT APPLICABLE	08/23/2022
Frantz, Edward	Individual	ADP of the SNF	NOT APPLICABLE	08/23/2022
Harris, Tony	Individual	ADP of the SNF	NOT APPLICABLE	01/16/2025
Kessler, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	08/23/2022
Kessler, Thomas	Individual	ADP of the SNF	NOT APPLICABLE	08/23/2022
Kim, Cecilia	Individual	Operational/Managerial Control	NOT APPLICABLE	08/07/2022
Kim, Cecilia	Individual	ADP of the SNF	NOT APPLICABLE	08/07/2022
Nasrawy, Cindy	Individual	Operational/Managerial Control	NOT APPLICABLE	05/13/2024
Nasrawy, Cindy	Individual	ADP of the SNF	NOT APPLICABLE	05/13/2024
O'Riordan, Damien	Individual	Operational/Managerial Control	NOT APPLICABLE	01/16/2025
O'Riordan, Damien	Individual	ADP of the SNF	NOT APPLICABLE	01/16/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How does your quality committee work, and can you share an example of a problem it identified and fixed?"
"How do frontline staff report care problems, and how does your quality improvement program act on them?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Layhill Nursing and Rehabilitation Center	1.1 mi	Silver Spring, MD	★☆☆☆☆	1/5
Complete Care at Wheaton	3.2 mi	Wheaton, MD	★★★★★	4/5
Friends Nursing Home	3.5 mi	Sandy Spring, MD	★★★★★	4/5
Montcare at Wheaton	3.9 mi	Wheaton, MD	★★★☆☆	2/5
Brooke Grove Rehab. & Nsg Ctr	4.0 mi	Sandy Spring, MD	★★☆☆☆	2/5
Harmony Suites Rehabilitation and Wellness Center	4.2 mi	Silver Spring, MD	★★☆☆☆	1/5
Hebrew Home of Greater Washington	4.4 mi	Rockville, MD	★★★★★	4/5
Turtle Creek Rehabilitation and Wellness Center	4.9 mi	Kensington, MD	★★☆☆☆	1/5
Potomac Valley Rehabilitation and Healthcare	5.0 mi	Rockville, MD	★★★☆☆	2/5
Complete Care at Springbrook	5.2 mi	Silver Spring, MD	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Silver Spring →

Facility data as of CMS processing date 2026-08-01. CCN 215246.

The Care File

Visit checklist — Bedford Court Healthcare Cent.

3701 International Drive, Silver Spring, MD 20906 · 3015982900

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
☐ "How do frontline staff report care problems, and how does your quality improvement program act on them?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 215246 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)