How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 0.47, weekend 2.78.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.27 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 44 parties CMS has on file for this facility; 24 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Citizens Memorial Health Care — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Community Springs Healthcare Facility — El Dorado Springs, MO · overall 3/5
• Lake Stockton Healthcare Facility — Stockton, MO · overall 4/5
• Parkview Health Care Facility — Bolivar, MO · overall 4/5
• Ash Grove Healthcare Facility — Ash Grove, MO · overall 3/5
• Citizens Memorial Healthcare Facility — Bolivar, MO · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
• "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Missouri midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 44 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

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