Colonial Health Services
702 W Dolf St, Colby, WI 54421 · Clark County · 70 certified beds · avg 59 residents/day · certified since Mar 1, 1984
Part of chain: NORTH SHORE HEALTHCARE (59 facilities, chain avg rating 2.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Aug 19, 2025 · F-0580 · triggered by a complaint
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 15, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 19, 2025 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 15, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 19, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Aug 19, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 21, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 21, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 21, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| May 21, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 7, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 14, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Mar 14, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Mar 14, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 16, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 16, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Feb 16, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Feb 16, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | D |
| 2024 | 4 | 0 | D |
| 2025 | 6 | 2 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $22,191.
| Date | Type | Amount / length |
|---|---|---|
| Aug 19, 2025 | Fine | $22,191 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.55 | 4.29 | 3.95 | bottom 28% in Wisconsin; bottom 39% in the U.S. |
| Registered Nurse hours | 0.86 | 1.01 | 0.69 | bottom 41% in Wisconsin; top 23% in the U.S. |
| Weekend total nurse staffing | 3.16 | 3.84 | 3.50 | bottom 27% in Wisconsin; bottom 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.54 | 0.68 | 0.48 | bottom 40% in Wisconsin; top 29% in the U.S. |
| Total nursing staff turnover (%) | 42.9 | 46.9 | 45.8 | top 39% in Wisconsin; top 44% in the U.S. |
| RN turnover (%) | 30.0 | 39.7 | 42.9 | top 36% in Wisconsin; top 29% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.86, weekend 3.18. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Baumann, Troy | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2025 |
| Hoehn, Jeffrey | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2025 |
| Mills, David | Individual | Direct Ownership Interest | NOT APPLICABLE | 02/01/2025 |
| Baumann, Troy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Belongia, Christina | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Belongia, Christina | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| Cibc Bank USA | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 02/01/2025 |
| Cibc Bank USA | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 02/01/2025 |
| Cibc Bank USA | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Cibc Bank USA | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| Cliftonlarsonallen LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 03/19/2025 |
| Continuum Therapy Partners LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Continuum Therapy Partners LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/31/2025 |
| Gee, Darren | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Gee, Darren | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 01/12/2026 |
| Gee, Darren | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| Greer, Lauren | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2025 |
| Hoehn, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/27/2026 |
| Hoehn, Jeffrey | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Abbotsford Health Care Center | 1.9 mi | Abbotsford, WI | ★★☆☆☆ | 2/5 | |
| Clark County Rehabilitation & Living Center | 10.8 mi | Owen, WI | ★★★☆☆ | 2/5 | abuse |
| Aspirus Care & Rehab-Medford | 15.1 mi | Medford, WI | ★★★★★ | 5/5 | |
| Three Oaks Health Services | 17.4 mi | Marshfield, WI | ★★☆☆☆ | 2/5 | |
| Norwood Health Ctr-Central | 18.0 mi | Marshfield, WI | ★★★★★ | 5/5 | |
| North Shore Healthcare at Marshfield | 19.2 mi | Marshfield, WI | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 525350.