Court Manor Health Services

Name: Court Manor Health Services
Address: 911 3RD ST WEST, Ashland, WI, 54806, US
Telephone: 7156828172

911 3rd St West, Ashland, WI 54806 · Ashland County · 50 certified beds · avg 43 residents/day · certified since Mar 1, 1983

Part of chain: NORTH SHORE HEALTHCARE (59 facilities, chain avg rating 2.7★)

3/5

Health inspection rating (on-site)

Serious findings on record

$40,590

Fines, last 3 years

3.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · May 28, 2025 · F-0695

The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Why it matters: Mistakes in breathing care can quickly become life-threatening for residents who depend on oxygen or equipment.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 24, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (3)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 28, 2025	▲ J · Immediate jeopardy, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 28, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 22, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2025	2	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $40,590, plus 1 Medicare payment denial period.

Date	Type	Amount / length
May 28, 2025	Fine	$40,590
May 28, 2025	Payment Denial	1 days from Jun 24, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.46	4.29	3.95	bottom 23% in Wisconsin; bottom 35% in the U.S.
Registered Nurse hours	1.01	1.01	0.69	top 42% in Wisconsin; top 15% in the U.S.
Weekend total nurse staffing	3.03	3.84	3.50	bottom 21% in Wisconsin; bottom 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.86	0.68	0.48	top 21% in Wisconsin; top 9% in the U.S.
Total nursing staff turnover (%)	15.2	46.9	45.8	top 2% in Wisconsin; top 1% in the U.S.
RN turnover (%)	20.0	39.7	42.9	top 18% in Wisconsin; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 1.15, weekend 3.44. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
North Shore Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	100%	12/21/2016
NSHC Wisconsin LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/21/2016
Baumann, Troy	Individual	Corporate Officer	NOT APPLICABLE	12/21/2016
Baumann, Troy	Individual	Operational/Managerial Control	NOT APPLICABLE	12/21/2016
Hoehn, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	12/21/2016
Hoehn, Jeffrey	Individual	Operational/Managerial Control	NOT APPLICABLE	12/21/2016
North Shore Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/21/2016
NSHC Wisconsin LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/21/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Ashland Health Services	0.8 mi	Ashland, WI	★★★★☆	4/5
Northern Lights HCC	6.6 mi	Washburn, WI	★★☆☆☆	2/5

Compare this facility with the 2 closest →

All facilities in Ashland →

Facility data as of CMS processing date 2026-08-01. CCN 525328.

The Care File

Visit checklist — Court Manor Health Services

911 3rd St West, Ashland, WI 54806 · 7156828172

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $40,590

Most serious findings on record:

▲ May 28, 2025 (F-0695, Immediate jeopardy, one-off): The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Questions for the administrator:

☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525328 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)