Cedar Hill Health Care Center

Name: Cedar Hill Health Care Center
Address: 49 Cedar Hill Drive, Windsor, VT, 05089, US
Telephone: 8026746609

49 Cedar Hill Drive, Windsor, VT 05089 · Windsor County · 39 certified beds · avg 34 residents/day · certified since Mar 1, 1994

4/5

Health inspection rating (on-site)

Serious findings on record

$10,358

Fines, last 3 years

5.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 20, 2024	F · Potential for harm, facility-wide	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 19, 2023	B · Minimal risk, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 19, 2023	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 19, 2023	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Apr 19, 2023	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Apr 20, 2022	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Apr 20, 2022	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 20, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 20, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).

Year	Citations	Worst severity that year
2022	4	E
2023	4	B
2024	5	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $10,358.

Date	Type	Amount / length
Dec 15, 2025	Fine	$10,358

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Vermont avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.15	4.34	3.95	top 23% in Vermont; top 11% in the U.S.
Registered Nurse hours	1.06	0.82	0.69	top 23% in Vermont; top 13% in the U.S.
Weekend total nurse staffing	4.05	3.76	3.50	top 39% in Vermont; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.43	0.52	0.48	bottom 36% in Vermont; top 44% in the U.S.
Total nursing staff turnover (%)	53.7	55.4	45.8	top 36% in Vermont; bottom 28% in the U.S.
RN turnover (%)	37.5	39.9	42.9	top 36% in Vermont; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.97, RN 1.03, weekend 3.91. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Horn, Patricia	Individual	5% or Greater Direct Ownership Interest	18%	01/01/2004
The Mary Louise Sayles Revocable Trust	Organization	5% or Greater Direct Ownership Interest	82%	05/16/2024
Horn, Patricia	Individual	Operational/Managerial Control	NOT APPLICABLE	05/16/2024
Horn, Patricia	Individual	Trustee of the SNF	NOT APPLICABLE	05/16/2024
Horn, Patricia	Individual	ADP of the SNF	NOT APPLICABLE	05/16/2024
The Mary Louise Sayles Revocable Trust	Organization	Trustee of the SNF	NOT APPLICABLE	05/16/2024
The Mary Louise Sayles Revocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	05/16/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elm Wood Center at Claremont	4.2 mi	Claremont, NH	★★☆☆☆	2/5
Sullivan County Health Care	9.7 mi	Unity, NH	★★★★☆	4/5
Springfield Health & Rehab	10.8 mi	Springfield, VT		—/5	abuseSFF
Woodlawn Healthcare Center LLC	11.9 mi	Newport, NH	★★☆☆☆	2/5
Gill Odd Fellows Home of Vermont	15.3 mi	Ludlow, VT	★★★★☆	4/5
Lebanon Center, Genesis Healthcare	17.0 mi	Lebanon, NH	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Windsor →

Facility data as of CMS processing date 2026-08-01. CCN 475046.

The Care File

Visit checklist — Cedar Hill Health Care Center

49 Cedar Hill Drive, Windsor, VT 05089 · 8026746609

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $10,358

Questions for the administrator:

☐ "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 475046 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)