Canyon Transitional Rehabilitation Center, LLC

Name: Canyon Transitional Rehabilitation Center, LLC
Address: 10101 Lagrima De Oro Road NE, Albuquerque, NM, 87111, US
Telephone: 5052981231

10101 Lagrima De Oro Road NE, Albuquerque, NM 87111 · Bernalillo County · 74 certified beds · avg 67 residents/day · certified since Mar 28, 1991

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (39)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 1, 2026	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Jul 1, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Feb 27, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 27, 2026	F · Potential for harm, facility-wide	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Feb 27, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 2, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 2, 2024	E · Potential for harm, repeated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Dec 2, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Dec 2, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 2, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 2, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Dec 2, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 2, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 2, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 2, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Dec 2, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 31, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Oct 31, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 21, 2023	F · Potential for harm, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 21, 2023	F · Potential for harm, facility-wide	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 21, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 21, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 21, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand.
Aug 21, 2023	E · Potential for harm, repeated	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Aug 21, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 21, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 21, 2023	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Aug 21, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 21, 2023	E · Potential for harm, repeated	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Aug 21, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 21, 2023	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Aug 21, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 21, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 21, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 21, 2023	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Aug 21, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 6).

Year	Citations	Worst severity that year
2023	20	F
2024	11	F
2026	8	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Mexico avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.36	3.94	3.95	bottom 17% in New Mexico; bottom 29% in the U.S.
Registered Nurse hours	0.83	0.70	0.69	top 27% in New Mexico; top 25% in the U.S.
Weekend total nurse staffing	3.05	3.46	3.50	bottom 26% in New Mexico; bottom 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.75	0.46	0.48	top 11% in New Mexico; top 13% in the U.S.
Total nursing staff turnover (%)	47.0	53.3	45.8	top 31% in New Mexico; bottom 44% in the U.S.
RN turnover (%)	57.1	53.6	42.9	top 50% in New Mexico; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.61, RN 0.89, weekend 3.28. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	07/25/2007
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Skilled Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Summit Care LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/25/2007
Summit Care Parent LLC	Organization	5% or Greater Indirect Ownership Interest	—	01/01/2013
Sun Healthcare Group INC	Organization	5% or Greater Indirect Ownership Interest	—	11/15/2022
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	11/15/2022
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	02/02/2015
Bridgeford, Laura	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
McKee, Erin	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
McKee, Erin	Individual	ADP of the SNF	NOT APPLICABLE	03/10/2025
Mendelson, Avi	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Rothman, Emily	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
Rothman, Emily	Individual	ADP of the SNF	NOT APPLICABLE	03/10/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
La Vida Llena	0.6 mi	Albuquerque, NM	★★★☆☆	4/5
Bear Canyon Rehabilitation Center	0.8 mi	Albuquerque, NM	★★★☆☆	3/5
Sandia Ridge Center	2.0 mi	Albuquerque, NM	★☆☆☆☆	1/5	SFF
Uptown Rehabilitation Center	3.1 mi	Albuquerque, NM	★★☆☆☆	2/5
Las Palomas Center	3.3 mi	Albuquerque, NM	★☆☆☆☆	1/5	abuseSFF
Albuquerque Heights Healthcare and Rehabilitation	3.4 mi	Albuquerque, NM	★★☆☆☆	2/5
The Rehabilitation Center of Albuquerque	3.8 mi	Albuquerque, NM	★★☆☆☆	1/5
Princeton Health & Rehabilitation	4.0 mi	Albuquerque, NM	★★☆☆☆	2/5
Spanish Trails Wellness & Rehabilitation	4.5 mi	Albuquerque, NM	★★★☆☆	2/5	abuse
Manzano Del Sol by Purehealth	4.7 mi	Albuquerque, NM	★☆☆☆☆	1/5
Advanced Health Care of Albuquerque	4.7 mi	Albuquerque, NM	★★★★★	4/5
Fiesta Park Wellness & Rehabilitation	5.5 mi	Albuquerque, NM	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Albuquerque →

Facility data as of CMS processing date 2026-08-01. CCN 325054.

The Care File

Visit checklist — Canyon Transitional Rehabilitation Center, LLC

10101 Lagrima De Oro Road NE, Albuquerque, NM 87111 · 5052981231

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 325054 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)