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Bells Nursing and Rehabilitation Center
213 Herndon Drive, Bells, TN 38006 (opens Google Maps) · Crockett County · (731) 663-2335· 120 certified beds · avg 86 residents/day · certified since Oct 1, 2002 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Aug 14, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.07
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. F-0610
View all 13 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Jun 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jun 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jun 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Mar 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 2, 2023 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Mar 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Mar 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | D |
| 2024 | 5 | 0 | E |
| 2025 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.07
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 0.42
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.31
Tennessee average: 3.15
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.07 | 3.62 | 3.95 | top 19% in Tennessee; top 37% in the U.S. |
| Registered Nurse hours | 0.42 | 0.57 | 0.69 | bottom 29% in Tennessee; bottom 25% in the U.S. |
| Weekend total nurse staffing | 3.31 | 3.15 | 3.50 | top 29% in Tennessee; bottom 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.39 | 0.48 | bottom 32% in Tennessee; bottom 25% in the U.S. |
| Total nursing staff turnover (%) | 57.4 | 48.9 | 45.8 | bottom 25% in Tennessee; bottom 20% in the U.S. |
| RN turnover (%) | 75.0 | 43.2 | 42.9 | bottom 8% in Tennessee; bottom 9% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.30, RN 0.44, weekend 3.50.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.30 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bells Nursing and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bells Holding INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/29/1995 |
| Mann, Joy | Individual | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2023 |
| Bells Holding INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/14/2023 |
| Bells Holding INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/29/1995 |
| Croom, Rita | Individual | Corporate Officer | NOT APPLICABLE | 01/27/2025 |
| Croom, Rita | Individual | ADP of the SNF | NOT APPLICABLE | 01/27/2025 |
| Mann, Joy | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2023 |
| Mann, Joy | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2023 |
| McBride, David | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/14/2023 |
| McBride, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/14/2023 |
| McBride, David | Individual | ADP of the SNF | NOT APPLICABLE | 11/14/2023 |
| Rhear, Raymond | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/02/1993 |
| Rhear, Raymond | Individual | ADP of the SNF | NOT APPLICABLE | 09/04/2025 |
All 13 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 57% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Alamo Nursing and Rehabilitation Center | 4.6 mi | Alamo, TN | ★★★★☆ | 4/5 | |
| W D Bill Manning Tennessee State Veterans Home | 11.2 mi | Humboldt, TN | ★★★★★ | 5/5 | |
| Avondale Health and Rehabilitation Center, LLC | 11.5 mi | Humboldt, TN | ★★☆☆☆ | 2/5 | |
| Northbrooke Post Acute | 12.6 mi | Jackson, TN | ★☆☆☆☆ | 2/5 | |
| Maplewood Health Care Center | 13.8 mi | Jackson, TN | ★☆☆☆☆ | 2/5 | |
| West Tennessee Post Acute | 15.0 mi | Jackson, TN | ★★★★☆ | 4/5 | |
| Cypress Grove Post Acute | 15.0 mi | Jackson, TN | ★★★☆☆ | 3/5 | |
| Christian Care Center of Medina | 16.1 mi | Medina, TN | ★☆☆☆☆ | 1/5 | |
| Haywood Post Acute | 16.6 mi | Brownsville, TN | ★★★☆☆ | 3/5 | |
| Mission Convalescent Home | 16.6 mi | Jackson, TN | ★★★☆☆ | 4/5 | |
| Laurelwood Health Care Center | 17.8 mi | Jackson, TN | ★☆☆☆☆ | 1/5 | |
| Trenton Health and Rehabilitation Center, LLC | 18.3 mi | Trenton, TN | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 445463.