How to file a complaint about care →
No fines or payment denials in the published 3-year window.
6100 Arrowhead Drive, Osage Beach, MO 65065 (opens Google Maps) · Camden County · (573) 302-7111· 80 certified beds · avg 45 residents/day · certified since Apr 12, 2019 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: MIDWEST HEALTH (11 facilities, chain avg rating 3.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. F-0686
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint F-0658
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 10, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jan 23, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Oct 10, 2024 | F · Potential for more than minimal harm, widespread | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Sep 26, 2023 | E · Potential for more than minimal harm, pattern | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Sep 26, 2023 | C · Potential for minimal harm, widespread | The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign. · F-0847 |
| Sep 26, 2023 | C · Potential for minimal harm, widespread | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849 |
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 1 | 0 | F |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.24 | 3.66 | 3.95 | top 24% in Missouri; top 31% in the U.S. |
| Registered Nurse hours | 0.88 | 0.49 | 0.69 | top 6% in Missouri; top 22% in the U.S. |
| Weekend total nurse staffing | 3.70 | 3.22 | 3.50 | top 26% in Missouri; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.33 | 0.48 | top 9% in Missouri; top 34% in the U.S. |
| Total nursing staff turnover (%) | 54.7 | 56.0 | 45.8 | top 45% in Missouri; bottom 26% in the U.S. |
| RN turnover (%) | 0.0 | 47.8 | 42.9 | top 1% in Missouri; top 1% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.77, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Arrowhead Senior Living Community. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arrowhead Retirement Operations LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2017 |
| Eaton, Floyd | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2017 |
| Floyd C Eaton III Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| James Brett Klausman Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| Jamie N Eaton Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| Klaton Enterprises, LLC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 09/01/2017 |
| Klausman, James | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2017 |
| Michael Graham Klausman Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| Arrowhead Retirement Operations LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/19/2024 |
| Arrowhead Retirement Operations LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Basler, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
| Basler, Jeffrey | Individual | ADP of the SNF | NOT APPLICABLE | 06/18/2025 |
| Eaton, Floyd | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/19/2024 |
| Floyd C Eaton III Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| James Brett Klausman Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Jamie N Eaton Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Klaton Enterprises, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Klausman, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/19/2024 |
| Michael Graham Klausman Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Midwest Health, INC. 06122001 | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/11/2024 |
Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Midwest Health — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lake Regional Health Systems | 1.3 mi | Osage Beach, MO | ★★★★★ | 5/5 | |
| Ozark Rehabilitation & Health Care Center | 1.5 mi | Osage Beach, MO | ★☆☆☆☆ | 2/5 | |
| Osage Beach Rehabilitation and Health Care Center | 2.2 mi | Osage Beach, MO | ★★☆☆☆ | 2/5 | abuse |
| Stonebridge Lake Ozark | 4.2 mi | Osage Beach, MO | ★★★★★ | 5/5 | |
| Laurie Care Center | 9.3 mi | Gravois Mills, MO | ★★★★☆ | 4/5 | |
| Miller County Care and Rehabilitation Center | 13.8 mi | Tuscumbia, MO | ★★★☆☆ | 4/5 | |
| Eldon Nursing & Rehab | 15.8 mi | Eldon, MO | ★★☆☆☆ | 3/5 | |
| Camdenton Windsor Estates | 19.2 mi | Camdenton, MO | ★☆☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 265876.
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