Arrowhead Senior Living Community
6100 Arrowhead Drive, Osage Beach, MO 65065 · Camden County · 80 certified beds · avg 45 residents/day · certified since Apr 12, 2019 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: MIDWEST HEALTH (11 facilities, chain avg rating 3.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 10, 2026 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 10, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Oct 10, 2024 | F · Potential for harm, facility-wide | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 26, 2023 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Sep 26, 2023 | E · Potential for harm, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Sep 26, 2023 | C · Minimal risk, facility-wide | The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign. |
| Sep 26, 2023 | C · Minimal risk, facility-wide | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 1 | 0 | F |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.24 | 3.66 | 3.95 | top 24% in Missouri; top 31% in the U.S. |
| Registered Nurse hours | 0.88 | 0.49 | 0.69 | top 6% in Missouri; top 22% in the U.S. |
| Weekend total nurse staffing | 3.70 | 3.22 | 3.50 | top 26% in Missouri; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.33 | 0.48 | top 9% in Missouri; top 34% in the U.S. |
| Total nursing staff turnover (%) | 54.7 | 56.0 | 45.8 | top 45% in Missouri; bottom 26% in the U.S. |
| RN turnover (%) | 0.0 | 47.8 | 42.9 | top 1% in Missouri; top 1% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.77, weekend 3.24. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arrowhead Retirement Operations LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2017 |
| Eaton, Floyd | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2017 |
| Floyd C Eaton III Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| James Brett Klausman Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| Jamie N Eaton Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| Klaton Enterprises, LLC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 09/01/2017 |
| Klausman, James | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2017 |
| Michael Graham Klausman Trust 2012 | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2017 |
| Arrowhead Retirement Operations LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/19/2024 |
| Arrowhead Retirement Operations LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Basler, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
| Basler, Jeffrey | Individual | ADP of the SNF | NOT APPLICABLE | 06/18/2025 |
| Eaton, Floyd | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/19/2024 |
| Floyd C Eaton III Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| James Brett Klausman Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Jamie N Eaton Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Klaton Enterprises, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Klausman, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/19/2024 |
| Michael Graham Klausman Trust 2012 | Organization | ADP of the SNF | NOT APPLICABLE | 12/11/2024 |
| Midwest Health, INC. 06122001 | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/11/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
- "How do you coordinate hospice care, and can residents stay here while receiving it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lake Regional Health Systems | 1.3 mi | Osage Beach, MO | ★★★★★ | 5/5 | |
| Ozark Rehabilitation & Health Care Center | 1.5 mi | Osage Beach, MO | ★☆☆☆☆ | 2/5 | |
| Osage Beach Rehabilitation and Health Care Center | 2.2 mi | Osage Beach, MO | ★★☆☆☆ | 2/5 | abuse |
| Stonebridge Lake Ozark | 4.2 mi | Osage Beach, MO | ★★★★★ | 5/5 | |
| Laurie Care Center | 9.3 mi | Gravois Mills, MO | ★★★★☆ | 4/5 | |
| Miller County Care and Rehabilitation Center | 13.8 mi | Tuscumbia, MO | ★★★☆☆ | 4/5 | |
| Eldon Nursing & Rehab | 15.8 mi | Eldon, MO | ★★☆☆☆ | 3/5 | |
| Camdenton Windsor Estates | 19.2 mi | Camdenton, MO | ★☆☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 265876.