Alaris Health at the Chateau

Name: Alaris Health at the Chateau
Address: 96 PARKWAY, Rochelle Park, NJ, 07662, US
Telephone: 2012269600

96 Parkway, Rochelle Park, NJ 07662 · Bergen County · 251 certified beds · avg 204 residents/day · certified since Jan 18, 2006

Part of chain: ALARIS HEALTH (8 facilities, chain avg rating 3.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

0.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 17, 2026	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Apr 17, 2026	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents. · from a complaint
Apr 17, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 9, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 9, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jan 9, 2025	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Jan 9, 2025	D · Potential for harm, one-off	The facility did not have firmly secured handrails on both sides of its hallways.
Aug 14, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Dec 21, 2022	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Dec 21, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 21, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 21, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 21, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 21, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 21, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 21, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 4).

Year	Citations	Worst severity that year
2022	8	E
2023	1	D
2025	4	D
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	0.00	3.88	3.95	—
Registered Nurse hours	0.00	0.67	0.69	—
Weekend total nurse staffing	0.00	3.53	3.50	—
Weekend RN hours (not acuity-adjusted)	0.00	0.50	0.48	—
Total nursing staff turnover (%)	0.0	39.7	45.8	—
RN turnover (%)	0.0	37.7	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Eisenreich, Avery	Individual	5% or Greater Direct Ownership Interest	—	09/27/2004
St Cloud Rochelle Park LLC	Organization	5% or Greater Direct Ownership Interest	—	11/28/2005
Roman, Susan	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2014
Stern, Samuel	Individual	Corporate Officer	NOT APPLICABLE	09/27/2004

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do residents get routine dental care, and what happens if someone has a dental emergency at night?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"Are there secure handrails on both sides of every hallway, and how often are they checked?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Atlas Rehabilitation and Healthcare at Maywood	0.5 mi	Maywood, NJ	★★★★☆	3/5
Complete Care at Prospect Heights LLC	1.2 mi	Hackensack, NJ	★★☆☆☆	1/5
Complete Care at Regent LLC	1.7 mi	Hackensack, NJ	★★☆☆☆	2/5
Careone at Wellington	1.8 mi	Hackensack, NJ	★★★☆☆	2/5
Complete Care at Fair Lawn Edge	3.3 mi	Paterson, NJ	★★★☆☆	3/5
Maple Glen Center	3.3 mi	Fairlawn, NJ	★★★★☆	3/5
Careone at New Milford	3.4 mi	New Milford, NJ	★★★☆☆	2/5
Complete Care at Hamilton, LLC	3.4 mi	Passaic, NJ	★★★★★	4/5
Careone at Ridgewood Avenue	3.5 mi	Paramus, NJ	★★★☆☆	2/5
Careone at Teaneck	3.7 mi	Teaneck, NJ	★★★★☆	3/5
Family of Caring at Teaneck LLC	3.8 mi	Teaneck, NJ	★★★★☆	4/5
Complete Care at Chestnut Hill LLC	3.9 mi	Passaic, NJ	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 315494.

The Care File

Visit checklist — Alaris Health at the Chateau

96 Parkway, Rochelle Park, NJ 07662 · 2012269600

Health inspection rating 3/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do residents get routine dental care, and what happens if someone has a dental emergency at night?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "Are there secure handrails on both sides of every hallway, and how often are they checked?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315494 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)