Woodside Village Care Center

Name: Woodside Village Care Center
Address: 841 W MARION RD, Mount Gilead, OH, 43338, US
Telephone: 4199472015

841 W Marion Rd, Mount Gilead, OH 43338 · Morrow County · 75 certified beds · avg 64 residents/day · certified since Nov 1, 1995

Part of chain: ATRIUM CENTERS (26 facilities, chain avg rating 3.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.31

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 2, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 2, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 2, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jan 30, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 30, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Jan 30, 2025	C · Minimal risk, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Nov 18, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 9, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 9, 2021	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Aug 9, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 9, 2021	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 9, 2021	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 9, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 9, 2021	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 11).

Year	Citations	Worst severity that year
2021	7	F
2023	7	E
2024	1	D
2025	14	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.31	3.45	3.95	bottom 49% in Ohio; bottom 27% in the U.S.
Registered Nurse hours	0.91	0.60	0.69	top 9% in Ohio; top 20% in the U.S.
Weekend total nurse staffing	2.77	3.07	3.50	bottom 34% in Ohio; bottom 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.51	0.42	0.48	top 25% in Ohio; top 32% in the U.S.
Total nursing staff turnover (%)	40.4	48.7	45.8	top 28% in Ohio; top 37% in the U.S.
RN turnover (%)	33.3	43.9	42.9	top 31% in Ohio; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.10, RN 0.85, weekend 2.59. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Orion Operating Services LLC	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2006
Albright Ross, Susan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2018
Albright Ross, Susan	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	05/11/2026
Amicus Capital Holdings INC	Organization	ADP of the SNF	NOT APPLICABLE	08/18/2021
Amicus Capital Holdings, INC. Employee Stock Ownership Trust	Organization	ADP of the SNF	NOT APPLICABLE	08/18/2021
Amicus Properties LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2021
Anderson, Curt	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2025
Anderson, Curt	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2025
Atrium Centers Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/18/2024
Atrium Centers Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/18/2024
Broad River Rehabilitation	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2021
Cherry, Jill	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2025
Cherry, Jill	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2025
Fifth Third Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	03/07/2017
Fifth Third Bank	Organization	Operational/Managerial Control	NOT APPLICABLE	03/07/2017
Forvis Mazars LLP	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2023
Freundlich, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
Freundlich, Thomas	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025
Heller, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/18/2024
Heller, David	Individual	Operational/Managerial Control	NOT APPLICABLE	09/18/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Morrow Manor Nursing Center	10.3 mi	Chesterville, OH	★★★☆☆	3/5
Bennington Glen Nursing & Rehabilitation Center	11.7 mi	Marengo, OH	★★★☆☆	4/5
Presidential Post-Acute	11.8 mi	Marion, OH	★★☆☆☆	2/5
Galion Meadows Skilled Nursing and Rehabilitation	12.5 mi	Galion, OH	★☆☆☆☆	1/5
Mill Creek Nursing & Rehabilitation	13.1 mi	Galion, OH	★★★★☆	4/5
Country Meadow Rehabilitation and Nursing Center	13.8 mi	Bellville, OH	★★☆☆☆	2/5
Marion Nursing & Rehab	14.0 mi	Marion, OH	★☆☆☆☆	2/5
Meadows of Marion Health and Rehabilitation the	14.2 mi	Marion, OH		—/5
Marion Valley Post Acute	14.3 mi	Marion, OH	★☆☆☆☆	2/5
Marion Pointe	14.4 mi	Marion, OH	★★★☆☆	3/5
Harding Pointe	14.8 mi	Marion, OH	★★★☆☆	3/5
Lexington Court Care Center	16.3 mi	Lexington, OH	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Mount Gilead →

Facility data as of CMS processing date 2026-08-01. CCN 366028.

The Care File

Visit checklist — Woodside Village Care Center

841 W Marion Rd, Mount Gilead, OH 43338 · 4199472015

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366028 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)