Willows Post Acute

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.77, RN 0.24, weekend 3.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.77 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 20 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Woodland Care Center — Reseda, CA · overall 2/5SFF
• Lofland Park Center — Seaford, DE · overall 4/5
• Milford Center — Milford, DE · overall 2/5
• Seaford Center — Seaford, DE · overall 3/5
• Renaissance Manor on Cabot — Holyoke, MA · overall 5/5
• Doctors Community Rehabilitation and Patient Care — Lanham, MD · overall 3/5
• Fairland Center — Silver Spring, MD · overall 2/5
• Franklin Woods Center — Baltimore, MD · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How are residents' personal funds handled here, and what records can families review?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "Who provides social services here, and how would they support my family member's emotional and social needs?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 39% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Willows →