Willow Creek Health Care

Name: Willow Creek Health Care
Address: 2300 WEST NOBLE, Guthrie, OK, 73044, US
Telephone: 4052821686

2300 West Noble, Guthrie, OK 73044 · Logan County · 100 certified beds · avg 49 residents/day · certified since May 5, 2003

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.03

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 11, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 27, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Nov 9, 2022	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 9, 2022	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 9, 2022	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not have enough staff with the right skills to meet the mental and behavioral health needs of its residents, such as those living with dementia or depression.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).

Year	Citations	Worst severity that year
2022	10	E
2023	1	D
2024	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.03	4.58	3.95	top 26% in Oklahoma; top 13% in the U.S.
Registered Nurse hours	0.39	0.41	0.69	top 46% in Oklahoma; bottom 21% in the U.S.
Weekend total nurse staffing	4.57	4.16	3.50	top 26% in Oklahoma; top 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.28	0.48	bottom 41% in Oklahoma; bottom 18% in the U.S.
Total nursing staff turnover (%)	25.5	55.5	45.8	top 1% in Oklahoma; top 8% in the U.S.
RN turnover (%)	0.0	53.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.32, weekend 3.76. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Chappell 2012 Succession Trust	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2012
Coles Nursing Home	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2010
Golden Age Nursing Home of Guthrie INC.	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2012
HMLC LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2012
Mary Lou Chappell Trust	Organization	5% or Greater Indirect Ownership Interest	—	01/12/2018
Dutton, Laura	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2010
Hastings, Tandie	Individual	Operational/Managerial Control	NOT APPLICABLE	04/03/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Golden Age Nursing Home of Guthrie, LLC	1.7 mi	Guthrie, OK	★★★★★	4/5
Bradford Village Healthcare Center	12.7 mi	Edmond, OK	★★★★☆	4/5
The Timbers Skilled Nursing and Therapy	17.3 mi	Edmond, OK	★☆☆☆☆	1/5
Edmond Health Care Center	17.8 mi	Edmond, OK	★☆☆☆☆	1/5	abuse
Ignite Medical Resort Edmond, LLC	18.8 mi	Oklahoma City, OK	★★☆☆☆	2/5
Epworth Villa Health Services	19.6 mi	Oklahoma City, OK	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Guthrie →

Facility data as of CMS processing date 2026-08-01. CCN 375436.

The Care File

Visit checklist — Willow Creek Health Care

2300 West Noble, Guthrie, OK 73044 · 4052821686

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375436 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)