Westhills Village Health Care Facility

255 Texas St, Rapid City, SD 57701 (opens Google Maps) · Pennington County · (605) 342-0255· 44 certified beds · avg 41 residents/day · certified since Mar 1, 1985 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Mar 12, 2026

Serious findings on record

most recent Jul 8, 2025

$8,788

Fines, last 3 years

4.26

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Jul 8, 2025 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Aug 6, 2025 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

Mar 12, 2026D · Potential for more than minimal harm, isolated
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
Mar 12, 2026D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
Mar 12, 2026D · Potential for more than minimal harm, isolated
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Mar 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Mar 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Mar 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jul 8, 2025	▲ G · Actual harm, isolated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Jul 8, 2025	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Nov 21, 2024	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 21, 2024	E · Potential for more than minimal harm, pattern	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Nov 21, 2024	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Nov 21, 2024	D · Potential for more than minimal harm, isolated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Nov 21, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Nov 21, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2024	6	0	F
2025	2	1	G ▲
2026	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $8,788.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

Date	Type	Amount / length
Jul 8, 2025	Fine	$8,788

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilitySouth Dakota averageU.S. average

Total nurse staffing (hours per resident per day)

4.26

4.32

3.95

Registered Nurse hours

1.31

0.91

0.69

Weekend total nurse staffing

3.52

3.71

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	South Dakota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.26	4.32	3.95	top 44% in South Dakota; top 30% in the U.S.
Registered Nurse hours	1.31	0.91	0.69	top 11% in South Dakota; top 7% in the U.S.
Weekend total nurse staffing	3.52	3.71	3.50	bottom 48% in South Dakota; top 41% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.81	0.51	0.48	top 7% in South Dakota; top 11% in the U.S.
Total nursing staff turnover (%)	46.2	48.2	45.8	top 48% in South Dakota; bottom 47% in the U.S.
RN turnover (%)	22.2	34.7	42.9	top 31% in South Dakota; top 17% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.70, RN 1.13, weekend 3.06.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.70 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Westhills Village Health Care Facility. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Presbyterian Retirement Village of Rapid City, INC.	Organization	5% or Greater Direct Ownership Interest	100%	05/14/1979
Archer, Bradley	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2019
Bertsch, Kelsey	Individual	Operational/Managerial Control	NOT APPLICABLE	04/04/2022
Bertsch, Kelsey	Individual	ADP of the SNF	NOT APPLICABLE	11/07/2025
Bifulco, Leah	Individual	Corporate Officer	NOT APPLICABLE	10/17/2016
Bifulco, Leah	Individual	Operational/Managerial Control	NOT APPLICABLE	10/17/2016
Diamond, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2015
Diamond, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	11/07/2025
Donohue, Tyler	Individual	Corporate Officer	NOT APPLICABLE	06/12/2023
Duhamel Duffy, Helene	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2019
Harlow, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/28/2015
Jackson, Douglas	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/28/2015
Kilpatrick, Christopher	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Knoll, Andrea	Individual	Operational/Managerial Control	NOT APPLICABLE	10/02/2019
Knudson, Adam	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
Moore, Molly	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Mudge, Deborah	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/10/2009
Petrotto, Maryann	Individual	Operational/Managerial Control	NOT APPLICABLE	06/19/2014
Pfeifle, Craig	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/10/2009
Pogany, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024

Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the South Dakota midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Avantara Saint Cloud	1.6 mi	Rapid City, SD	★☆☆☆☆	2/5	abuse
Avantara Mountain View	2.4 mi	Rapid City, SD	★★☆☆☆	2/5
Avantara Arrowhead	2.6 mi	Rapid City, SD	★☆☆☆☆	1/5	abuse
Clarkson Health Care	3.1 mi	Rapid City, SD	★★★★★	4/5
Avantara North	3.6 mi	Rapid City, SD	★★★☆☆	3/5
Fountain Springs Healthcare	4.1 mi	Rapid City, SD	★★★☆☆	3/5
Good Samaritan Society - St Martin Village	5.5 mi	Rapid City, SD	★★☆☆☆	2/5
Good Samaritan Society New Underwood	19.6 mi	New Underwood, SD	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Rapid City →

Facility data as of CMS processing date 2026-08-01. CCN 435033.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Westhills Village Health Care Facility

255 Texas St, Rapid City, SD 57701 · (605) 342-0255

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $8,788

Most serious findings on record:

▲ Jul 8, 2025 (F-0760, Actual harm, isolated): The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Your weekend nurse staffing is reported below the South Dakota midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 435033 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)