Western Reserve Masonic Comm

4931 Nettleton Road, Medina, OH 44256 (opens Google Maps) · Medina County · (330) 721-3000· 50 certified beds · avg 46 residents/day · certified since Jun 21, 2002 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5

Health inspection rating (on-site)

inspected Apr 9, 2026

Serious findings on record

$2,797

Fines, last 3 years

4.32

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

3 inspection findings in the public record

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602
Oct 24, 2023	D · Potential for more than minimal harm, isolated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Oct 24, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2024

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2023	2	0	D
2024	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $2,797.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

Date	Type	Amount / length
Sep 11, 2023	Fine	$2,797

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityOhio averageU.S. average

Total nurse staffing (hours per resident per day)

4.32

3.45

3.95

Registered Nurse hours

1.01

0.60

0.69

Weekend total nurse staffing

3.90

3.07

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.32	3.45	3.95	top 9% in Ohio; top 28% in the U.S.
Registered Nurse hours	1.01	0.60	0.69	top 5% in Ohio; top 15% in the U.S.
Weekend total nurse staffing	3.90	3.07	3.50	top 8% in Ohio; top 26% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.74	0.42	0.48	top 7% in Ohio; top 14% in the U.S.
Total nursing staff turnover (%)	50.7	48.7	45.8	bottom 44% in Ohio; bottom 35% in the U.S.
RN turnover (%)	46.7	43.9	42.9	bottom 44% in Ohio; bottom 41% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.48, RN 1.05, weekend 4.04.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.48 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Western Reserve Masonic Comm. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Beckner, Robert	Individual	Corporate Director	NOT APPLICABLE	04/01/2012
Buchanan, Scott	Individual	Corporate Officer	NOT APPLICABLE	10/01/2013
French, Jason	Individual	Corporate Officer	NOT APPLICABLE	05/30/2017
French, Jason	Individual	ADP of the SNF	NOT APPLICABLE	01/10/2025
Hager, Robert	Individual	Corporate Director	NOT APPLICABLE	01/01/2014
Herring, Adrienne	Individual	Corporate Officer	NOT APPLICABLE	05/17/2020
Jackson, Frederick	Individual	Corporate Director	NOT APPLICABLE	01/07/2022
Meyerson, Adam	Individual	Corporate Director	NOT APPLICABLE	01/07/2022
Nilsen, Robert	Individual	Corporate Director	NOT APPLICABLE	01/01/2024
Rice, Colleen	Individual	Corporate Director	NOT APPLICABLE	01/07/2022
Surso, John	Individual	Operational/Managerial Control	NOT APPLICABLE	03/05/2002
Surso, John	Individual	ADP of the SNF	NOT APPLICABLE	02/04/2025
Taylor, Dallas	Individual	Operational/Managerial Control	NOT APPLICABLE	08/10/2023
Williams, Gary	Individual	Corporate Director	NOT APPLICABLE	02/04/2010

All 14 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 86 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Samaritan Care Center and Villa	2.4 mi	Medina, OH	★★★★☆	3/5
Avenue at Medina	2.6 mi	Medina, OH	★★★★★	4/5
Medina Center for Rehabilitation and Nursing	2.9 mi	Medina, OH	★★☆☆☆	1/5	SFF
Medina BSD Opco LLC	3.7 mi	Medina, OH	★★☆☆☆	2/5
Champion Creek Health and Rehabilitation	3.9 mi	Medina, OH		—/5
Brunswick Pointe Transitional Care	6.3 mi	Brunswick, OH	★★★★★	5/5
Wadsworth Pointe	6.9 mi	Wadsworth, OH	★★★★★	5/5
Willowood Care Center of Brunswick	7.2 mi	Brunswick, OH	★★★☆☆	3/5
Copley Health Center	7.5 mi	Copley, OH	★★★★☆	3/5
Pearlview Rehab & Wellness Ctr	7.8 mi	Brunswick, OH	★★☆☆☆	1/5
Life Care Center of Medina	8.0 mi	Medina, OH	★★★★☆	3/5
Concordia at Sumner	8.0 mi	Copley, OH	★★★★★	4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Medina, OH — 13 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Altercare of Wadsworth — Wadsworth, OH · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Medina →

Facility data as of CMS processing date 2026-08-01. CCN 366240.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Western Reserve Masonic Comm

4931 Nettleton Road, Medina, OH 44256 · (330) 721-3000

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $2,797

Questions for the administrator:

☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366240 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)